I supply my customers with heat pumps for swimming pools, aquaculture farms, homes & industry. We send out what I know are the highest quality heatpumps and supplies. My picks can change over time, and especially when I feel that a manufacturer loses a step or I get that funny feeling that something isn’t right. It isn’t an exact science but my picks have been pretty good. Just replaced a Pergrine (Smartemp) pool heater from 2000 that was still running but on its last legs. I have some Heat Siphon, Hayward, Pentair and Jandy heat pumps that have performed well from 15 years ago. Some better than others. I think mice finished the Smartemp off. Maybe invest in a good pool heat pump cover to stop that. This is a strange time in the industry. So many big players have no stock and are having supply chain issues that are causing them to not even have the proper spare parts. I had a swim school in a cold-weather state that was out of business for 3 weeks because their pool was cold and they couldn’t get a $30.00 part on a 1-year-old heater. They reached out to me for help and I called in a few favors from my friends of 30 years in the trade and got them the part. I shouldn’t have to do that. This year I have reached out to new to me USA suppliers of basic HVAC and geothermal supplies; some of them my LinkedIn buddies and some from my everyday encounters and have been ghosted more often than I can remember. Hey suppliers, I can be a big account that might even make you laugh occasionally. Special shout out to a temperature sensor supplier from Utah who was amazing following up with me. Wow, that is a professional sales guy. I like people who know their business and are excited about what they sell. I feel in the back of their mind they think they are making the world a better place. I know that I think that way. I get contacted by Chinese companies every day by e-mail and messaging to supply me with whatever I need. Very tempting, but that isn’t my business model though. I only sell USA-made products. I would sell Canadian heat pumps in Canada but for some reason, the new Canadian manufacturers don’t want my help like they did 10 to 15 years ago. I just had a Canadian poolheatpump Volcano made by Focustemp stop working after 18 years. I liked those guys. We would go out for French food when they were in town. Note to manufacturers. I have a soft spot for going out to eat and talking about pool heaters. Too bad the Focustemp guys have moved on to other things now. What confuses me is why don’t any European or other Asian companies try to reach out to me for more business? I have been to European Trade shows and I know that they can make stuff over there. 🙂 It is Strange. A couple of the big pool USA heat pump manufacturers are distributing small Chinese heat pumps. I have not heard anything negative. They will have to support them for years so I hope they tested them well. That should be a wake-up call for USA manufacturers to keep up on technology. Hard for a serviceman to get an engineer on the phone at 3 pm when you are in the field troubleshooting a system if is 2 am in China though. Not enough to have a good heat pump. There have to be people around supporting it and ready to help out if any issues arise. This probably isn’t news, but mechanical things break every once in a while. This is a strange year and I know that all of you are stressed. Maybe soaking in a warm pool will make you feel better. Or maybe watching your warm Koi fish growing big and strong. I know I can help you there and won’t ghost you. Well, I might if you keep calling wanting to optimize my website, remove ground moles, or keep leaves out of my gutter.
Stay safe out there. We really care about you and your comfort.