Customers are buying foreign pool heat pump heaters and not being told they are not built in the USA

There is nothing like home made bread. Kinda like local heat pumps. I just had a week of people telling me they can buy a swimming pool heat pump pool heater for $500.00 less then mine. I asked what brand of pool heater that they saw, and most had trouble remembering the exact name, but eventually we figured it out. The problem was that the marketing company selling inexpensive pool heaters combined the names from two USA pool heater companies to make it seem like an American product. Nowhere on their website did it say where the heat pump was made. I recognized it only because I go to the international pool shows and it looked familiar. I have lots of pride in my country and try to use and distribute USA products. That isn’t enough of a reason for you to buy a local a heat pump though. The pool heater also needs to be reliable, efficient, with a long warranty with a company close to your time zone in case you ever need factory support. If you want to call a Chinese engineer in Shanghai at 2 in the morning with a question then you have my respect. I don’t even want to call my cell phone company in the afternoon anymore. The Chinese have some good ideas with some of the features of their heat pumps. They impressed Hayward enough to sell them small heat pumps. Hayward has the infrastructure to service them though. If you have a problem you have someone to call. Most others do not. I still would’t send my clients in that direction. I still have customers who call me that I have known from 35 years ago when I was repairing their air conditioners and appliances. I hate to get a call that they have a problem with a pool heater that will cost them money and stress, so I do my best to give them the most reliable equipment backed by engineers with big egos who give their heart and soul into making the best product. Sometimes it doesn’t always work out, but most of the time my record is pretty good with my suggestions. I have to be an expert after all these years. One of my favorite brands that went out of business was The Kopec swimming pool heat pump. That man put his own name on the heater. I really respected that. He was a real guy making the pool heat pumps as good as he could because he knew that if there were any issues that it was his name that would suffer. 16 years later I still have customers telling me that their Kopec heat pumps are still heating even though all the lettering has faded from the sun. And I can still get parts for that heat pump because they were USA parts that are mostly still available. So ask me questions. I really have seen almost everything in this industry and want to help you have tropical water in your back yard so you and your family can enjoy your pool all season and not just for 2 weeks when the water is warm enough on its’ own.
Best,
Marcus Cell 360 348 7574