Spec’s and Owner’s Manual

Owner’s Installation & Operations Manual 
For Hydro Royal Heat Pump

Note from Hydro Royal: 
This Owner’s Manual refers simultaneously to Swimming Pool, Spa, and Aquaculturetank applications. If you have any questions please contact Hydro Royal at (888)205 7766.

5005001B
Version 2.02

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TABLE OF CONTENTS

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INTRODUCTION

Congratulations on purchasing the most advancedhigh efficiency,

microprocessor-controlled pool , spa andAquaculture heat pump available. Your heat pump has been manufactured with themost state-of-the-art quality control

equipment available today to ensure the highestquality product delivered to

your door. A heat pump water heater is a highlyefficient, cost effective

method of water heating. Proper operation andcare will result in many years

of worry free heating or cooling depending on themodel you chose .

Your new heat pump is a self-contained unitdesigned specifically for

swimming pool and spa heating and can be used foraquaculture applications 
when installed properly. It utilizes the sun’s free energy by

extracting heat from the sun-warmed air andtransferring it efficiently to the

pool/tank water. Because your heat pump moves thefree heat from the

outside air to the pool/tank, rather than createheat, as a fossil fuel or electric

resistance heater does, it can heat yourpool/spa/tank for up to

80% less cost than these other less efficientmethods.

As with all water heating methods, you are advised to utilize a cover at

night. The cover should be used if the nighttemperature is 15°F (8°C) 
less than the desired water temperature.

This will keep evaporation, the greatest sourceof heat loss, to a minimum,

greatly reducing the overall heating costs.During warmer weather,

the cover may not be required.

Your pool/spa/tank heat pump combines simplicitywith trouble-free

performance. As with most appliances, anunderstanding of proper

operation of the heat pump is important. Properinstallation and operation

increases efficiency and reduces operating costs.Your heat pump is

designed with features that make it simple tooperate, maintain and service.

Proper installation enhances these features andminimizes problems. This

manual will provide you with the informationneeded to properly install,

operate and maintain your heat pump.

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Please be sure to complete and mail in theWarranty Registration Card that

is provided in the package with your heater. Thiscard helps us to notify

you about new information on your heater.

Also, please take a moment and jot down thefollowing information. If you

should ever need to call us for service or aquestion, we will need this

information:

Model Number:___________

Serial Number:___________

Purchase Date:___________

Dealer Name/Address/Phone#:________

____________

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INSTALLATION

LOCATION

The unit is designed for outdoor installation andshall not be placed in a

totally enclosed area such as a shed or a garageunless ventilation is

provided to ensure adequate air exchange forproper operation.

Recirculation of cold discharge air back into theevaporator coil will greatly

reduce heating capacity and efficiency of theunit and void the compressor

warranty.

The heat pump should be located as close aspractical to the existing pool/tank pump

and filter to minimize water piping length. Theuse of 90° bends and short

radius elbows in the water piping should belimited to keep water pressure

drop to a minimum.

Your heat pump features an up-flow fan for quietoperation. Air is pulled

through the evaporator coil and dischargedthrough the top grill. At least 4

feet clearance should be allowed above the unitfor unrestricted air

discharge. The unit must not be installed under aporch. Any side of the

unit should be located at least 12 inches from awall or other obstruction for

unrestricted air intake and service access.

Mount the unit on a flat, level surface,preferably a concrete or fabricated

slab. The unit should be completely isolated fromthe building foundation or

wall to prevent the possibility of sound orvibration transmission into the

building. The base of the unit may be used tofasten to if local codes

require securing the unit to the slab.

Make sure that there are no sprinkler heads nearor directly spraying into

the heater. Cap off or redirect heads as needed.

WIND TIE DOWNS

The unit can be strapped down using a strap kit.Attach a

strap to each side and anchor to the deck.

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WATERPLUMBING

The piping sequence: pool/tank pump / filter /heat pump / chlorinator (if pool) / pool/tank.

Note for Pools:

In-line chlorinators must be down stream of theheater to minimize harm to the

pool equipment.

Rigid PVC piping is recommended and all jointsshould be

secured with PVC glue. Make sure that thedirection of the water flow

through the heat pump is correct as indicated bythe labels on the unit. When

the piping installation is complete, operate thepool pump and check the

system for leaks. Check the filter pressure gaugeto ensure that excessive

pump head pressure is not indicated.

The recommended flow rate is 50 gpm through theheat pump.

For questions on multiple unit installations,please contact our

main office. Multiple unit installations shouldalways be in

parallel circuits.

ELECTRICAL HOOK UP

CAUTION: The main power disconnect must be offbefore opening the

access panel.

It is required that the wiring of your heat pumpbe done by a qualified

electrician in accordance with local coderequirements.

IMPORTANT: The electrical conduit must be run upthrough the base of

the unit and connected at the control box with aconduit connector.

A properly sized breaker and copper wire must beused. See inside access

panel for wiring diagram.

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BONDING

Because all metals have different electricalpotentials, ALL metal

and electrical components of the pool/tank systemmust be bonded

together. This includes the metal framework ofthe pool/tank, lights, pump,

filter, heater, any automatic chlorine generatorand any other metal or

electrical equipment. On some older pools, thissubstructure bond wire may

not exist. In this case, a 6 to 8 ft. copper rodmust be driven into the

ground near the pool/tank equipment and allelectrical and metal components

must be bonded to the rod. A bonding lug isfurnished on the side of the

control box of the heat pump for the bond wire tobe attached. Warranty will

be void if system is not properly bonded.

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WATER CHEMISTRY MAINTENANCE

Not only is the water chemistry of your pool, spaor tank important to human health

or livestock health, it also directly affects thelife of your heat pump. This is

the most important item in the maintenance of theheat pump. If the water

chemistry is improperly maintained or if thechemicals are improperly

introduced into the water, this will damage theheat pump’s internal heat

exchanger and could eventually cause a leak,rendering the heat pump

inoperable.

CAUTION: Damage to the heat pump due to improperwater chemistry

is not covered under the warranty.*

Following is the table for essential waterquality readings, which must be

constantly maintained for swimming pools andspas:

The location of the chemicals’ introduction toyour system is also critical to

the heat pump’s life. If an automatic in-linechlorinator or brominator is used, it

must be located downstream of the heat pump. Atrap must also be installed

between the chlorinator and the heat pump toprevent chlorine return into the

heat pump.

Note for Swimming Pools andSpas:

IMPORTANT: Never leave any type of solid chlorinein the pool skimmer.

This will cause a high concentration of Chlorineto enter the heat pump, causing

premature corrosion. You must divert water flowdirectly to the pool/tank before

adding fast dissolving chemicals in skimmer.

* Models with Titanium Tube heat exchangers donot have a water

chemistry exclusion in their warranty.

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HEAT PUMP FEATURES

CABINET –Your heat pump’s cabinet is made from a maintenance-free,

rust-free plastic that is UV resistant. It willlast for years and any dirt or

dust may simply be wiped away with a cloth orsprayed off with a water

hose. The use of a product such as Armor- Allwill restore its natural luster.

DO NOT USE CLEANERS THAT CONTAIN ALCOHOL.

CONTROL –State-of-the-art LCD readout control. Displays mode and

temperature of the water for ease of operation.No programming to learn.

Dual thermostats allow user to set pool, spa ortank temperatures. The control

is self-diagnostic and will display a fault ifthere is a problem. Other

features include: lockout, spa timer, automaticlow temperature defrost and

remote control capabilities.

ULTRA-QUIET –The unit is equipped with a low RPM fan motor in

combination with a deep drawn venturi to ensurewhisper quiet operation.

HIGH EFFICIENCY –The heat pump utilizes the latest in compressor

technology to produce the highest efficiencyavailable when coupled with

the over-sized enhanced fin evaporator coil.

EASE OF INSTALLATION –The unit is equipped with easy-to-install,

hand-tightened unions for a quick andtrouble-free installation. The unions

will accept 2″ PVC piping. The electricalconnection is made with one entry

directly into the control box for a quick hook-upand a neat appearance.

EASY ACCESS –The heat pump was designed for quick and easy access for

installation and diagnosis. The service panel isremoved with two screws

and access to all service connections is right upfront and easy to reach.

This allows the installation and service to bedone quickly and efficiently –

so valuable time is not wasted.

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HEAT PUMP OPERATION

CONTROL ON/OFF

When the unit is powered up, but in the OFF mode,the display will show

“OFF”. To turn the unit on, press the Up arrowbutton until desired

temperature is reached. To turn the unit offpress and hold the Down arrow

button until the display shows off. This pointwill be one level below 50

degrees. This is convenient for shutting the unitdown for short periods of

time.

CAUTION: When the control is in the “OFF” mode,there is still high

voltage to the unit. If you want to turn the unitoff for long periods of time,

shut the main power off to the unit at the mainor service disconnect.

POOL/SPA MODES

The control is equipped with two independentthermostats, one for pool

temperature and one for spa temperature in caseof swimming pool application. 
This is to allow the user to preset a temperature of their choice and switch 
between the two settings with the POOL/SPA button located on the control. 
When power is applied to the control it will turn on in the previous mode, 
whether it is Pool Heat or Spa Heat. 
When water is flowing through the unit and the water temperature meets

 the specified set point condition, the controlwill initiate a heat cycle.

If you do not have a spa, you can use the spathermostat as a second

temperature setting if you do not want tomaintain full temperature all the

time. For instance, if you swim on the weekendsonly, you can set the

temperature back during the week to save costsbut maintain a warmer

temperature for a shorter recovery time for theweekend.

ATTENTION:There is a 5-minute time delay upon completion of a 
heating/cooling cycle. This is to ensure that the critical components do

not fail due to short cycling of the heat pump.

The display on the control will show thethermostat being used and the

operating mode on the top line and the currentwater temperature on the

bottom line. The possible mode displays are:“POOL – HEAT”, “SPA –

HEAT”.

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CHANGING SET POINT TEMPERATURE

To change the set point temperature, press eitherthe Up or Down arrow

buttons on the control. The display will thenshow “POOL TEMPERATURE”

on the top line and the current set pointtemperature in numbers on the

bottom line. After adjusting to the desiredtemperature setting, the display

will revert to “POOL – HEAT” (or whichever modeyou are in) on the top line

and the pool temperature in numbers with“DEGREES” on the bottom line

after 5 seconds of inactivity and the new setpoint will be stored in memory.

The default factory setting for Pool temperatureis 85 degrees Fahrenheit.

HEATER RUNNING TIME

The owner is responsible for determining thenecessary length of operating

time for the pump and heat pump based upon theirparticular requirements.

Most units are sized to operate during thepool/tank filtering cycle time of 8 to 12

hours daily, providing an even, steady flow ofheat. On warmer days the

heat pump will run less because there will beless heat loss from your pool/tank. The

heat pump is capable of running 24 hours per dayif necessary. When you first

run your heat pump, it may need to runcontinuously for 24 to 48 hours to get

the pool/tank up to the desired temperature.

KEYPAD LOCKOUT

While in any mode the user can lockout the keypadby pressing and holding

the POOL/SPA button for 6 seconds. When thekeypad lockout has been

enabled all buttons are disabled and the controlwill operate in whatever

mode it was in when the lockout occurred. Anybutton push while in lockout

will cause the display to show LOCKOUT for 5seconds. To unlock the

Keypad, press and hold the POOL/SPA button for 6seconds. The display will

show UNLOCKED for 5 seconds.

DEFROST CYCLE

The heat pump is designed to enter the defrostcycle at ambient air

temperatures below 48° Fahrenheit. During thiscycle, the unit may shut

down and the control will display “Defrosting”until the ambient air

temperature rises above frosting conditions.

CONDENSATE DRAINAGE

It is normal for water to be draining from yourheat pump. This occurs because

the evaporator coil condenses the water from theair. The water drains into

the base of the unit and out the holes that arelocated on each side of the

heater at the bottom. Your heat pump can produce1 to 3 gallons of water per

hour. The water created from the condensationwill dry up when the heat pump

shuts off.

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CARE & MAINTENANCE

CLEANING

There is not much maintenance that needs to bedone on your heat pump.

Making sure there is good airflow through theevaporator and proper

drainage are the two main tasks. A garden hosewith low-pressure water

flow can be used to clean the evaporator coil.Make sure the heat pump has good ventilation to allow sufficient airflow.

CAUTION: Make sure all power is disconnected tothe heat pump prior

to washing.

Clean the coil as needed. If located near theocean, cleaning will need to

be done regularly to remove salt and sand. Use avery soft brush so as not

to bend the coil fins with soapy water to removeany build up. Keep the

drain holes in the base free of debris to assureproper condensate

drainage.

Your heat pump’s cabinet is made from amaintenance-free, rust-free plastic

that is UV resistant. It will last for years andany dirt or dust may simply be

wiped away with a cloth or sprayed off with awater hose. The use of a

product such as Armor- All will restore itsnatural luster.

DO NOT USE CLEANERS THAT CONTAIN ALCOHOL.

Alcohol based cleaners may damage the plastic.

WINTERIZING

In areas where freezing condition is notprevalent and winterizing of pools is

not common, allow water to flow through the heatpump even when not in use.

In freezing areas, it is mandatory that the waterbe completely

drained from the heater and disconnected from thepiping. The

heat exchanger must be blown out with air toensure no water in

the heat exchanger.

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TROUBLESHOOTING

A simple test to verify that your heat pump isfunctioning is to place your hand

above the unit. There should be cool air blowingout the top after time

delay has expired. The return water to thepool/tank should be a few degrees

warmer than water entering the heater. Afterabout 15 minutes of run

time, there should be water draining out of thebase of the unit.

If you have reason to believe your heater is notfunctioning properly, follow

the troubleshooting guide below or call thefactory for service.

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SERVICE

All service must be handled by an AuthorizedService Center. Warranty may

be void if a non-authorized servicerepresentative does service. Do not

return the heat pump to your dealer, as they donot provide service.

Before calling for assistance or service, pleasecheck the Troubleshooting

section of this manual or call your dealer. Thismay save you the cost of a

service call. If you still need help, follow theinstructions below.

Service can be obtained by calling us at: (888)205-7766 and we will transfer you to the Authorized Service Center.

When asking for help or service please provide adetailed description of the

problem, your heat pump’s complete model numberand serial number, the

purchase date and dealer purchased from. Thisinformation will help us

respond properly to your request.

Keep a copy of the sales receipt showing the dateof purchase.

Proof of purchase will assure you of in-warrantyservice.

MANUFACTURED BY:

G & F MANUFACTURING, INC.

The Hydro Royal Heat pumps can be used forAquaculture purposes. Certain installation conditions must be met so thatmanufacturer’s warranty will not be void for product misuse and/or improperinstallation. When installing your unit make sure that you have the adequatewater pump and filter for your application. The risk of clogging your heatexchanger is higher if you don’t have the right filter for your system. 
G & F Manufacturing will not be responsible for heat pump damage occurredbecause of improper operation and installation.

Please contact us before installation at 1 888205 7766 for advice.