If you are a service person in people’s homes you must observe The Omertà.
(The code of silence)
I did HVAC and pool heat pump service for 20 years and I am sure that I have been in at least 5000 homes and 100’s of businesses in that time. It is a privilege and honor to earn the trust to enter other people’s worlds. Many times I have been alone repairing air-conditioning or refrigerators because the customer needed to work. That trust I took seriously. I did work for a few big factories. The employees would ask if I could help them at their home. I saw many alternative lifestyles that the employees didn’t feel comfortable anyone knowing about at work. I always kept my mouth shut. I found sexy things in freezers while I was repairing them that mom and dad didn’t want the kids to see. Guess they were too short to reach. Don’t hide your money in the air conditioning closet please. Saw that a couple of times too. I was fixing a heat pump at a night club at 8 am on a weekday and I got off the roof to get something from my truck and when I got back to my ladder 2 big goons were ruffing up an all night customer. The guy was thrown into my ladder and moved it. The two goons looked at me horrified and stopped their fight and both started apologizing and trying to reposition my ladder. I remember the exact words of one of them; “Mr. Miller we are sincerely sorry if we did anything to interrupt your work day. Please accept our apologies.” 2 hours later the customer was drinking in the cool air from the repaired AC like nothing had happened. I didn’t say anything. I saw people drunk in the morning who called in sick to work. Saw married couples fighting about all kinds of private subjects in the same room as me while I worked. I helped contractors who were afraid to work in their own neighborhoods at night. I visited many famous people who didn’t want anyone to know where they lived. I fixed the air conditioning in a home that was going to host one of the most famous singers in the world at the time that night. Didn’t tell anyone. Well, maybe only my Mom. There were answering machines broadcasting private messages next to where I was installing a thermostat. Personal videos playing on big TVs that were not meant for strangers. Mortuaries with stuff going on not for the faint of heart. Famous Hollywood, Football, Tennis and Hockey players who liked their privacy too. swimming pool parties with bathing suits optional and 100′ yacht parties with their own special kind of decadence. Your job is to be a hero and make people comfortable and solve their problems. Never do or say anything to make customers uncomfortable or cause stress in their lives. We all have enough of that.
Be safe out there.
Best,
Marcus
P.S. It goes without saying that if I saw anybody being abused who needed help or any type of animal cruelty, I would talk as fast as an auctioneer who got paid by the word to anyone who would listen.
P.P.S. I know whether young men or young woman keep cleaner homes. 🙂
Swimming pool heat pumps and pool heaters should bring happiness and less stress into your life. You should be able to enjoy your warm tropical water without worrying about repairing your heat pump. It is a machine though and sometimes you have to have it serviced. Here are some tips if your pool heater is not heating.
1: Is your pool heat pump running at all? Look to see if the digital display is lite up and displaying a message. Many times the pool heater will tell you what is wrong. If you hear no sound and see no display then look to see that your circuit breaker tripped off and replace your fuse if you have one.
2: If you see low flow on the display then see if your filter is clean and all the valves are in the right position.
3: Sometimes you need to turn the breaker on and off to reset the heat pump if it had experienced multiple water flow failures.
4: The pool heat pump is running and the pool isn’t heating up then see if the discharge air temperature is about 10 degrees cooler than the outside air. That shows the compressor is running.
5: If everything seems to be working you might need to run the filter pump longer or put a blanket on the pool.
6: Text me at 360 348 7574 to tell me what is happening and I might be able to help troubleshoot.
7: If there is water draining from the heat pump and it is running that should be normal condensation. If you have any doubt then put a chlorine test strip in the water to see if chlorine. If chlorine then you have a leak. No chlorine then it is normal.
8: If also might have shut down to a cold night below 50 degrees. Give it some time to warm in the sun. Some low-temperature heat pumps will go into the 30’s.
We are here for you if you have any questions on how to troubleshoot your pool heat pump.
Best,
Marcus
