I was thinking about swimming pool heat pump service problems today. My favorite models have the least issues of course. They are still just machines, and sometimes they need to be repaired. Some of my favorite brands that I sent out 15 to 20 years ago are still running and have never been touched by a mechanic. I hope that the ones that I like now will have the same performance. That isn’t too good for my business model now but maybe customer referrals will make up for that. A pool is supposed to be fun and relieve stress and not cause you stress with operational problems. My goal has always been to have give people a comfortable pool that they can use for the longest possible time where they live. The most common call that I get is that there are no unions included on their new heatpump. The unions are inside the access panel usually taped to a PVC pipe so that they don’t get lost of or broken in shipment. The next most common call is that the heat pump is leaking water. 99.9% of the time that is normal condensation that is caused when you take heat out of the air to put in the pool you bring the air below the dew point and water then drips out of the pool heater. The more water on the ground the better the heat pump is heating. If you are ever in doubt that it is condensation you can test it with a chlorine strip to see if it reacts to pool chemicals. If no reading than you are fine. You can also turn the swimming pool heat pump off for a day to see if the area dries out. If it does dry out then everything is normal. Tripped breakers and blown fuses are common. Check that before you pay for a service call on your heater. Most issues are flea type things. The big elephant repairs are pretty rare. I think one in 5000 pool heat pumps lose a compressor. That could be a figure from the air conditioning / heating industry but I am sure it is close. Fan motors on pool heaters sometimes fail. Many times that is because they are installed just under the drip edge of the roof. They are designed to be outside for 15 years but are not designed to get a flood of water from the roof during a rain storm. If you have no choice and can’t move it then maybe put a 6 foot gutter over the heat pump. Electrical controls like contactors and relays are taken out by ants many times especially in the South. I have even seen a opossum and huge frogs in the control panel. They got in their when they were little and then grew too big to get out. You might have to seal up some holes when that happens. Not on my new heat pumps though. They are pretty well sealed up. If it starts raining frogs then you have bigger problems than your pool heater and I would take cover inside. If anyone has any trouble shooting questions please write, text or call and I will try to help out.
Keep swimming. It is great exercise and lots of fun.
I am on your side.
Marcus Cell 360 348 7574
I have cabin fever. We are living through a weird time. I know that I have it good compared to the rest of the world. I don’t have food stress, I have shelter a job. Still, I miss the old days of just 6 months ago. It is strange going to the doctor with a mask on. I got the feeling today that when I went with my wife for her medical appointment that the doctor didn’t want me in the room as if he was afraid I would give him Covid 19. Impossible to read people with most of their face blocked off. I have to figure out how to express 10 emotions with my eyes I guess. Bizarre going to the bank and them not minding I had a mask and sun glasses on. I have friends that I know had Covid in February that are afraid to socialize with me unless I am 6 feet away and masked up. Lots of geothermal installations still going on. I am happy that I am still sending swimming pool heat pumps to people stuck at home. It makes me feel like I am doing something to make some people more comfortable & happy. I am sending more heat pump chillers out this year to people that usually just put up with pools that were too hot for a month or two. Best year ever for that. My fish people do need chillers to keep the little fingerlings from over heating. Sent 2 heat pump chillers to Hawaii to help a man with trout that needed cool water to be healthy and grow big. I hope my other Aquaculture, hydroponic and Aquaponic people check in with me to tell me how they are doing. I want someone to step up and challenge me to a grow off and see if science can beat me. I will even send you documented 2000 pound possible pumpkin seeds so we can judge whos growing technique works the best.
Stay safe out there,
I want you to have the best swimming pool heat pump with the longest warranty, the highest efficiency, made in the USA, with the least chance of needing service. I feel like this year pool owners are consulting Voltar to pick a heater or chiller. How do I know this? The hint I have is that they are calling me after they buy for help with an issue with the machine. I have seen and probably serviced every swimming pool heat pump and most gas heaters that were made in the USA since the early 1980s. People ask me if they should buy a metal cabinet heat pump and they live on the beach. I say that it isn’t a good idea and they go someplace else and buy one. I say that my customer should only buy a USA made heat pump with engineers in the country and service contractors ready to help and then they buy a Chinese heat pump for $200.00 less and have to call China if something goes bad. I was given a Chinese heat pump for free after a trade show to test on my pool from %#@& so I know what it is like to e-mail and call China when it is dead on arrival than watch the Chinese rep disappear when it isn’t a simple fix. I tell a customer to buy a big heat pump and then they order a 50,000 Btu heat pump from e-bay for their 25,000-gallon pool and then bad mouths heat pumps instead of the bad research. If you are going to live in your home for more than a year then please get a reliable, heat pump that is made in the USA with high efficiency for a low power bill, doesn’t shut off at 55F when you need heat the most, has a long warranty, big enough for your pool with a titanium heat exchanger that is quiet, covered with a polymer cabinet and stainless steel fittings so it doesn’t look like a sunken ship salvage after a few years. I had a customer spend $100.00 more for a Canadian heat pump with a factory 2000 miles from them when a great manufacturer was one hour from their home with factory service guys patrolling their neighborhood like police officers in a crime zone. (It also had a 5-year labor warranty.) That is an amazingly long time for labor in your backyard. Now everyone is asking me to buy the Hayward Heatpro HP2104T with 140,000 Btu’s. I have sold lots of them with no issues. Maybe I have sold more than most pool guys. Also, some of my favorite people are Hayward engineers and customer service guys that I have known for more than 20 years. (You know who you are) The problem is the warranty isn’t very long is most states. It might be good for some people and for others they can do better. I want you to do better. Since you should not buy a heat pump more than once or twice in your life, you need to get it right the first time. Pool heat pump buying is not just about buying the biggest Btu unit. There are lots of variables to consider. Just ask me and I will tell you the pros and cons of most of the brands as I have seen and service most of them. Some USA manufacturers are buying Chinese heat pumps and then just putting their label on it and selling like their own. Some are putting the heat pump together in the USA and using foreign and Chinese parts. The warm tropical water in your pool should be a fun thing and not a burden if it fails. Let me know what kind of project you have going on and I will pick a model that checks all the boxes so that you get the best possible heat pump and have the longest swimming season.
Now before you, CSI sleuths get on my case about the scull on the Rheem heat pump, Please keep in mind that I am pretty sure it is Neanderthal and it originated not from Europe or Asia with a land bridge from Russia but from a store called Party City around Halloween time back in 2014. The scull has a double meaning here. I want to sell heat pumps for a long time and make a profit and not become an angry skeleton and I want you to use a professional to install your gas heater. Gas goes boom if not controlled. I remember a buddy who had trouble with his pilot light on his gas pool heater back in the last century. The access panel blew off when the heater finally lite and knocked him on his butt. That was the easiest heat pump sale that I ever had. I lost a sale 2 weeks ago on a gas pool heater to the “Internet”. After I would have charged local tax I was going to make $9.57 on a $2,000.00 heater. I can’t do customer service for the next 20 years for that profit. Then the same guy called me yesterday with no shame for customer service anyway when he got a fault code. Maybe I can do that business model after all? I love the Internet. I tried to buy locally a sleep aide today and the drug store didn’t stock what the TV ad said they did. Went to Amazon and bought it with next day delivery. Some big pool heat pump manufacturers don’t want you to buy their swimming pool heat pumps on the web. They are fighting the future and trying to make believe it is 1995 again. They want you to buy from a local guy who only knows one or two brands; no selection is not in your best interest. I know all the brands. Can you trust my picks? Am I totally impartial and won’t steer you to what makes me the most money? Well, keep one thing in mind. I take it personally when there is a service problem. So you at least know I will recommend something reliable in my own self-interest and I like my reputation. 20 years on the web. Buy locally unless it is me of course. Be safe out there enjoy your swimming pool for as much of the year as possible. If I can help you do that then I have succeeded.
Marcus Cell 360 348 7574
Your swimming pool heat pump is not running and you are frustrated. It could be bran-new or it has been in your back yard for the last 15 years. Either way, it is something you don’t want to deal with as swimming pool heat pumps are supposed to help to enjoy the swimming season and to help you relax and not cause you to stress by not doing their job. I took a call this week from a man who bought a new heat pump to replace a 17 years old one that finally wore out. His new heat pump was not starting and the digital control was blank with no display. He said he had power and that made me scratch my head as it is so rare to have power and not have some kind of reading on the thermostat display. Finally, his electrician found that his electrical disconnect was bad and only feeding 120 volts to the heat pump instead of 240 volts. Once that was fixed the heat pump started right up and did the job that it was made to do. I find that a high percentage of service calls are not related to the heat pump itself. Many calls are due to lack of water flow. I have seen dirty pool filters shutting down pool heat pumps, and even if the filter is clean the cartridge filter was so old that restricted water flow so that the water pressure switch in the pool heat pump wouldn’t activate. Then there are bypass ball, gate and 3-way valves in the wrong position causing the misdirection of water flow. Also, I have seen all the water valves in the right position but they have failed internally so you can’t tell easily that they are the problem causing low or no flow. Then there are people who were trying to save money while being green by buying an expensive variable speed water pump. Nobody told them that when it is on low speed it sometimes isn’t enough flow to run the heat pump. Sometimes when all looks good it is the basket on the filter pump that is full or more sneaky yet the basket is empty but the impeller is clogged with pine needles or some other organic material. Sometimes the unit is fine and is just off on the 5-minute start delay. They have no patience and keep resetting the 5 minutes by shutting off the power or playing with the thermostat and then after a 1/2 hour decide the heat pump is junk and call to complain. Having a troubleshooting owners manual handly is always a good idea. Something happened today that is relevant. I was swimming in a freezing 20 X 40 no heater pool in the shade during a 3-week heatwave with temperatures every day over 35C or 95F when the owner asked me if I could to change an outside light. I love electrical challenges so I changed the light fixture by the pool and an hour later the owner complained the light was on constantly now and not coming on at dusk with the timer like all the others by the pool are supposed to do. He suggested that I wired it wrong. I knew it was not on after I wired it so I was a bit confused. At first, I thought I might be slipping and not still the same guy who wired and piped 100 tons of air conditioning on a commercial building that all started and ran the first time without any changes. I went out to the light to check the wiring. It did look like it was on. I was about to take it apart when I saw that the sun had set a bit and the sunlight was perfectly coming through a gap between the roof drain and the wall focusing the sun rays on the fixture making it look on. So the strangest things sometimes happen that have no relation to the object that you think failed. Think out of the box. Most swimming pool heat pumps are pretty reliable. If you get in a jam e-mail or text me and I will try to help out.
I am on your side. Have a great swimming season.
This as been a month of people calling for parts who bought Kopec and Heat Siphon pool heaters back in the early 2000’s. I love to see people who maintained their equipment well all these years getting rewarded with a long service life for their heat pumps. I remember someone once sent me a photo of them applying car wax to the cabinet. I send out parts when I can to help customers keep their machines running. Sometimes it doesn’t make sense though if the repair is too expensive considering that equipment from that era used a freon that has since been discontinued. It was interesting that Mr. Kopec who had models like the 650TI, 600TI, 700TI Titan and the 525SC, 525S, 525SCTI etc. used a rotary knob for a thermostat on some of his models. I loved that the engineer who designed the heater also put his name on the heat pump. I want a product that is backed by someone who wants the world to know their name. He made a tough heat pump. I was sorry to see him get out of the pool heater business. US Thermo Amp who is still making heat pumps, also known as Heat Siphon, also used a manual rotary dial thermostat on their C5.0 and SX5.0 models. Now Heat Siphon is the only manufacturer left that still incorporates the analog thermostat control on their heat pumps. Even though it has a special place in my analog heart, most people don’t want that. They want a digital thermostat that they can program in an exact temperature and that will also have a diagnostic troubleshooting code to display if anything is wrong to help pinpoint what has shut the pool heater off. Tough to decide if you want simple and strong or if you need the extra bling, bling that we are surrounded with. If you are thinking of having your old pool heat pump repaired text me what is going on and maybe I can help you decide which direction to go in. I have a service history and have kept HVAC and swimming pool heat pumps going longer than they were designed to go but I also have a good idea on when to pull the plug and start fresh with a pool heater that has a long warranty. Pools are supposed to be fun and relaxing. I don’t want you stressing during the swimming season about repairs when you should be swimming with the family.
Air Energy 3057830884, 3057854900, 8003344328, 9547840508
EUS 8004328387 4232825148, 4232820673
Heat Pumps Unlimited Suretemp 9417681100, 8005356800 8884937683, 8008317133
Kopec 9543253901, 9549178998, 8669178998
I have a swimming pool heat pump at my home that was left over from a successful run test 10 plus years ago. It probably has the old freon 22 that was discontinued in 2010. I like to watch heat pumps working in the field for a few years before I distribute them if at all possible. (Not always possible, but I try) I had a few on a live webcam for 3 years where you could drop in 24 hours a day, 365 days a year, in all weather conditions to see how they were performing. Many gas heater manufacturers used the videos as training tools. I might do that again. The problem is that my above ground pool collapsed last year, and then my neighbor and pool buddy who got my free heat pumps moved away with one of my test pools. My beautiful wife and the CEO of Green Plant Supply suggested last week with a hint of menace in her voice that I get that old test heat pump running and heating a pool before her Fourth of July holiday party. So, trying to be a good husband, I rented an above ground pool from a junk removal company to use until I could build a proper swimming pool for her. We would have a mini theme park in the backyard. Needless to say, I am writing these posts from the doghouse. I am really happy that I put in Wifi for Mr. Snuggles-Worth the elderly Dachshund. I might have to take her to a hotel or motel so she can swim. Have a safe holiday. We are here for you. Marcus Miller Maybe I can also use it for aquaculture, hydroponics or aquaponics?
“Mine is installed and working, I called Marcus a couple times on Saturday, All I can say is he is awesome, and very patient. I did end up calling a local contractor to hook up the desuperheater pump, and the drain valve. the furnace is cranking out the heat.
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The highest compliment that we can receive is the referral of your friends, family and business associates
I get calls like this almost every day. Swimming pool heat pumps should last 10 to 15 years. 10 years ago many pool heaters used the old discontinued freon 22 refrigerant. I come from a service background. It is natural for me to try to repair my customers old heat pumps if I could do it for a reasonable amount that made sense. Unfortunately I can’t travel all over the world to repair heat pumps for my customers. I took a call from a heat pump owner who had a 15 year old pool heater that had a Freon leak. Some copper pipes were touching and the vibration of the heater caused the pipes to rub, and then leak Freon from the hole. That usually is an easy fix, but this time it wasn’t in his best interest I thought after asking him a few questions about his plans for the pool. He was going to live there for the next 8 years until he retired and then sell the house. The pool was important to him now as he used the pool regularly to exercise. I suggested a new heat pump as then he would be under warranty for parts and labor and then when he sold the house the heat pump would still be under a parts warranty. Also he would have a heat pump with the new Freon that any HVAC heating or cooling company would have on their truck if he ever needed service. Everyone has different needs. If someone wants to repair a really old heater and needs parts we can help them find then even if the heat pump is no longer manufactured. I have listed some current models and older discontinued heat pumps that are still out there so that if you have one and want to keep it going longer then I will try to help you do that.
Have a great swimming season.
Air Energy, Air Water Systems, AreoTemp, Aquascapes, Protech, Solar Series 2000, Water King, Heat Star, Hydrotemp, Mini Max, Swim King, Fafco, Heat Siphon, Raypack, Smart Temp, Swimrite, Peregrine, Whispertemp, Pool Fact, Perfectemp, Hayward, Pentair, Waterpick, Laars, CompacTemp, Volcan-o, Turbo Pack, Dynamic Energies, Aquatemp, Heat Max, Heat Pro, Terminator, Heat Wave, Tropical, Aquatherm, Porpoise, Swim More, Suntech, Sunpower, Riviera, Seablue, Econo Heat, Challenger, Turcotte, Focus Temp, Energy Pro, Gulfstream, Kopec, Focustemp, Aquatherm, Heat Perfector, Energy Pro, Heat Siphon 3.25HP C200HP or Z200HP HP, CP & HC HP3, CP3, HC3 220v, 3ph 60Hz Z575HC HPX, CPX, HCX HP4, CP4, HC4 EUS The Captain, EUS Mark6, Energy Utilization Systems, Sure Temp, Eco-Energy, AreoTemp, Aquascapes, Protech, Solar Series 2000, Water King, Heat Star, Hydrotemp, Mini Max, Swim King, Fafco, Heat Siphon, Raypack, Smart Temp, Swimrite, Peregrine, Whispertemp, Pool Fact, Perfectemp, Hayward, Pentair, Waterpick, Laars, CompacTemp, Volcan-o, Turbo Pack, Dynamic Energies, Aquatemp, Heat Pro, Terminator, Heat Wave, Tropical, Porpoise, Swim More, Suntech, Sunpower, Riviera, Seablue, Econo Heat, Challenger, Turcotte, Focus Temp, Energy Pro, Gulfstream, Gulf Stream, Gulfbreeze, Aquaheat LS, TDM, Nirvana, Kopec, Focustemp, Heat Perfector, Energy Pro, Fiberheat, Latrobe, Pennsylvania, Solarium, Rome, Rheem, Addison, Wood Fired Heater, Summit, My Blue Pool, Waterco, Zodiac, Aquapro, Aqua Pro, Solarium, Heat Max, Aquatherm, Fibropool, Medtech, Med Tech. Canadian pool heaters, Canadian swimming pool heat pumps, Heat Siphon SX5.0 DX5 SX3.25 DX3.25 200HP 375HP 575HP 700HP 3.25HP 5.0HP United States ThermoAmp Inc Z375 Z575 Z700 R22, 410A,
HEAT MASTER HML50TA
BUILT RIGHT BR110
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COMFORT SWIM CS150-R-A
COMFORT SWIM CS125-T-A
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BUILT RIGHT BR100-1
FLUIDRA USA ASTRAL POOL AHP-100
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FLUIDRA USA ASTRAL POOL AHP-
FLUIDRA USA ASTRAL POOL AHP-125
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BUILT RIGHT BR100-1 XW
LEISURE TEMP (LT) LT0400AHDSBND
LEISURE TEMP (LT) LT0600AHDSBND
LEISURE TEMP (LT) LT0700AHDSBND
LEISURE TEMP (LT) LT0800AHDSBND
LEISURE TEMP (LT) LT1000AHDSBND
|LEISURE TEMP (LT)||LT1000BHDSBND|
BUILT RIGHT BR105-1 XW
BUILT RIGHT BR105-1 S7
ET165ARDSBPA ECOTHERM ET165ARDSBPA
OS140AHDSBPA OMNISWIM OS140AHDSBPA
OS115AHDSBPA OMNISWIM OS115AHDSBPA
ET120ARDSBPA ECOTHERM ET120ARDSBPA
ET135AHDSBNA ECOTHERM ET135AHDSBNA
ET110AHDSBNA ECOTHERM ET110AHDSBNA
ET095AHDSBNA ECOTHERM ET095AHDSBNA
ET075AHDSBNA ECOTHERM ET075AHDSBNA
ET055AHDSBNA ECOTHERM ET055AHDSBNA
Sunblazer (SB) SB128AHDSBLA
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