My customers are thinking out of the box. I received this photo last week from a customer’s whose 25 years old #geothermal heat pump failed right before he had to travel overseas last summer. He didn’t have time to order and install a new heat pump to keep his family cool, so instead he hooked up his open loop well water to his evaporation coil inside the Geo unit and used the 48 degree F ground well water to cool his home making his air coil a hydronic coil. Not the ideal way to cool or to dehumidify but an amazing hack to solve a problem. Now with our social isolating and a stay at home spring, he has time to swap his #heat pump with a new one before this summer’s cooing season starts. I have some people in Arizona, California, Utah, Nevada and Texas who cool their pools using a fountain instead of a heat / cool swimming pool heater when the water gets over 90 F. You waste more chemicals and water doing it, but if you don’t have the cooling option, then it will do in an emergency. I know lots of you are doing forced stay-cations now and are staring at cold pools. If I can help make you home more comfortable or your pool more tropical please let me know. A warm pool helps keep a positive mental attitude for the family and helps keep moral high. Keeping fit is a great bonus in these days of binge TV and delivery pizza. Sometimes a pool heater is a necessity and not a luxury.
We will get through this.
Please be safe out there.
There is nothing like home made bread. Kinda like local heat pumps. I just had a week of people telling me they can buy a swimming pool heat pump pool heater for $500.00 less then mine. I asked what brand of pool heater that they saw, and most had trouble remembering the exact name, but eventually we figured it out. The problem was that the marketing company selling inexpensive pool heaters combined the names from two USA pool heater companies to make it seem like an American product. Nowhere on their website did it say where the heat pump was made. I recognized it only because I go to the international pool shows and it looked familiar. I have lots of pride in my country and try to use and distribute USA products. That isn’t enough of a reason for you to buy a local a heat pump though. The pool heater also needs to be reliable, efficient, with a long warranty with a company close to your time zone in case you ever need factory support. If you want to call a Chinese engineer in Shanghai at 2 in the morning with a question then you have my respect. I don’t even want to call my cell phone company in the afternoon anymore. The Chinese have some good ideas with some of the features of their heat pumps. They impressed Hayward enough to sell them small heat pumps. Hayward has the infrastructure to service them though. If you have a problem you have someone to call. Most others do not. I still would’t send my clients in that direction. I still have customers who call me that I have known from 35 years ago when I was repairing their air conditioners and appliances. I hate to get a call that they have a problem with a pool heater that will cost them money and stress, so I do my best to give them the most reliable equipment backed by engineers with big egos who give their heart and soul into making the best product. Sometimes it doesn’t always work out, but most of the time my record is pretty good with my suggestions. I have to be an expert after all these years. One of my favorite brands that went out of business was The Kopec swimming pool heat pump. That man put his own name on the heater. I really respected that. He was a real guy making the pool heat pumps as good as he could because he knew that if there were any issues that it was his name that would suffer. 16 years later I still have customers telling me that their Kopec heat pumps are still heating even though all the lettering has faded from the sun. And I can still get parts for that heat pump because they were USA parts that are mostly still available. So ask me questions. I really have seen almost everything in this industry and want to help you have tropical water in your back yard so you and your family can enjoy your pool all season and not just for 2 weeks when the water is warm enough on its’ own.
Marcus Cell 360 348 7574
Swimming pool heat pumps and pool heaters should bring happiness and less stress into your life. You should be able to enjoy your warm tropical water without worrying about repairing your heat pump. It is a machine though and sometimes you have to have it serviced. Here are some tips if your pool heater is not heating.
1: Is your pool heat pump running at all? Look to see if the digital display is lite up and displaying a message. Many times the pool heater will tell you what is wrong. If you hear no sound and see no display then look to see that your circuit breaker tripped off and replace your fuse if you have one.
2: If you see low flow on the display then see if your filter is clean and all the valves are in the right position.
3: Sometimes you need to turn the breaker on and off to reset the heat pump if it had experienced multiple water flow failures.
4: The pool heat pump is running and the pool isn’t heating up then see if the discharge air temperature is about 10 degrees cooler than the outside air. That shows the compressor is running.
5: If everything seems to be working you might need to run the filter pump longer or put a blanket on the pool.
6: Text me at 360 348 7574 to tell me what is happening and I might be able to help troubleshoot.
7: If there is water draining from the heat pump and it is running that should be normal condensation. If you have any doubt then put a chlorine test strip in the water to see if chlorine. If chlorine then you have a leak. No chlorine then it is normal.
8: If also might have shut down to a cold night below 50 degrees. Give it some time to warm in the sun. Some low-temperature heat pumps will go into the 30’s.
We are here for you if you have any questions on how to troubleshoot your pool heat pump.
I have been thinking about writing something about the Bahamas for a couple of weeks. First I want to say that I and my family are sending positive thoughts to the people who have been affected by the storm in the Bahamas and the Carolinas too here in the USA. Most of what I know about the Bahamas is concerning my customers and friends swimming pool heaters; although I spent some time in Nassau. Over the last 20 years, we have shipped 100’s of swimming pool heat pumps to the Bahamas. Some to famous entertainers. In Florida, the local codes say that you have to strap the heat pumps to the cement slab in case of hurricanes. We always support that you install your equipment to satisfy the rules where you live. There is always a reason. Strapping the heat pump is also good to keep the heat pump from moving in case something bumps into it and it moves and then cracks the PVC pipes causing a pool water leak. I have seen that backfire though if a customer has a lawn service with fast-moving tractors that hit a strapped heat pump and it doesn’t move but the impact then punctures the coil and you lose all your freon and probably the whole heat pump. Maybe if you have that sort of lawn service you can put a barrier to protect the swimming pool heat pump and your home air-conditioner? I also have thought that if you are strapping your heat pump down to stop it from flying away, then Volkswagen Beetles would also be flying and you would have much more to worry about than your pool heater disappearing. I went to Homestead Florida after Hurricane Andrew to do animal rescue work and saw cars that had flown in the wind. I remember also that all the homes were green. It seems that the vegetation hitting the concrete block houses exploded on contact and the chlorophyll in the leaves stained everything green that it touched. It was a bizarre sight that I hope not to experience again. I have lots of pool buddies in the Florida Keys that have gone through hurricanes. I have photos of pool heaters that were 1/2 underwater that still ran after the skys cleared. I would suggest to everyone anywhere near an ocean to wash the salt off their outside mechanical equipment regularly. Turn the power off first though and if you have any doubts what can get wet please ask your mechanical, HVAC or swimming pool contractor. When I lived a mile from the beach I would spray the outside coil of my home heat pump with a garden hose every month to try to prevent the coil from rotting. That can prolong a heat pumps life from 5 years to 15 years or more in very corrosive salt air or pollution type of environments. Most of my pool heat pumps are plastic with stainless steel fittings and the freon coils have been coated to protect from salt, but it still can’t hurt. Every storm that puts people in harm’s way reminds me of how fragile and tenuous life is and how selling pool heaters is not that important in the bigger scheme of things.
Be safe out there. Be nice to each other. The most important thing is you and your families safety. We are rooting for you.
I received a call yesterday from a pastor at a bible camp requesting parts to repair his swimming pool heat pump. 15 years ago he had bought a swimming pool heat pump made by one of the largest pool equipment company in the United States. At that time they were happy to see him buy it from his computer. The camp is on a tight budget and they needed all the money possible for activities and quality counselors. He did his homework and bought what he thought was a good heater. It proved to be a good choice at that time as it lasted for many years. Recently he had to replace it due to age and the fact that his camp is near the ocean and subjected to salt and harsh weather. He bought another heater made by the same manufacturer because the old heat pump had given him good service and he liked to stay with what worked. He didn’t buy it from me as I would have advised otherwise now. The new heat pump failed quickly after he bought it. He called the factory to arrange warranty service as it was well within the time period printed in his owner’s manual. They asked him if he had put the heat pump in himself and he answered truthfully, that yes he did glue the pipes and set the unit, but he had a licensed electrician transfer the wires from the old one to the new one. The well-know factory then thanked him for calling and told him that they were voiding his warranty. Their new business model is that now only want local pool companies to install heat pumps. That is their new marketing strategy to get more pool contractor business. There is no school that gives diplomas for gluing 2 PVC pipes and putting a heat pump on a hand truck to set it on a concrete slab. He was loyal to the company for 15 years, and bible camp or not, they treated him with no respect or courtesy. Broke my heart to hear this story. Especially that kids are involved. I ordered him the parts, but that will take time and the camp pool is cold during their short camp season. If you want to know what company it was, give me a call. It seems some other companies are looking for lame excuses to void warranties too. I won’t let that happen to you. I know which companies want your business and then they stand behind their warranties because they care about you and also their reputation. Get a heat pump made in North America with a long warranty that has high efficiency and a good reliability record and you will have the highest chance of many years of trouble-free service. It just so happens that I know a few. 🙂
Swimming pool heat pumps are an amazing reliable piece of machinery. They are designed to heat and cool for many years without service. As with all mechanical things at some point, it will need service or repairs. Judging on how much to invest in a repair is an art though. Before you call for service from an HVAC company you should do all the basic troubleshooting yourself to save the cost of a service call. Turn the circuit breaker on and off to reset the computer board. Check if the board lights up? If no display, then call an electrician to see why there is no power to the heat pump. Many display boards will tell you what is wrong with your swimming pool heat pump. 50% of the time when a heat pump won’t run it is because there is a water flow problem. The printed circuit board might tell you that. Then you should check your pool filter to see if it is clean. Check your filter basket and maybe the pump impeller for debris. Then check that the return jets in the pool are at full pressure. Maybe there is a valve in the wrong position not letting enough water flow through the heat pump? Maybe a valve has failed close but still looks open? That will fool most troubleshooters. At some point, you will need a service call to see what is going on. Keep in mind a swimming pool heat pumps life should be 10 to 15 years. You don’t want to put $1,000.00 in an old heat pump that is out of warranty and might even be using the old freon 22 that has been discontinued. You are welcome to text me at 360 348 7574 to run your proposed repair by me to see what I think.
I love keeping old heat pumps going, but at some point, it doesn’t make sense. I just sold a heat pump to a guy with a 17-year-old Focustemp. They were a simple heat pump with a rotary knob as a thermostat. The heat pump lasted 15 years after they went out of business. FYI I use one heat pump factory that is 36 plus years old and still uses a rotary knob on some of their models. So do as much troubleshooting as you can. Look through your manual for the codes of the display. Call me if you can’t figure it out, and get the pool up to temperature as fast as you can because it will be getting cold soon.
Have a great swimming season.
I have been taking some heat from some of my blog reading buddies lately for not writing enough about Swimming pool heat pumps, and how they can save you thousands of dollars when you are heating or cooling pools, homes and businesses, and of course my favorite industries: aquaculture and aquaponics. At first I was a little put off, as there are so many important subjects in the business world, that if we can utilize them, we can make what we do easier, or if not that, at least make us more successful. If you are more successful, then you are solving more problems for your customers, and as I always have believed, making the world a better, less stressed place.
I thought about it a bit and realized that it was true that I have not been giving enough time to sharing heat pump information with my friends. It’s a subject that I have devoted my life to. Heat pumps, when properly sized, save a ton of money heating and cooling water and air. If you ever have someone in your backyard make a blanket statement that swimming pool heat pumps don’t work here, while they are trying to sell you a propane heater, then you can easily say, “Show me the BTU’s per dollar.” If a pool heat pump works in Norway and Canada, then they will work in California and Italy for sure. A gallon of propane has 91,500 BTU’s. If your gas heater burns 3 gallons per hour then you will have payed $7.50 that day. Natural gas has 100,000 BTU’s per therm. Figure out what a therm costs where you live and do the math. If a heat pump has 136,000 BTU’s like my big pool and aquaculture heat pump does, and uses 6 KW an hour, and you pay 10 cents per KWH, then you will have spent $1.80 for three hours of running,and will have put 408,000 BTU’s into the pool. That is at the best test conditions, but you get the point. It is not mysterious, as it is just numbers. How much you pay, and then how much heat you get. The speed of the payback for new equipment can be amazingly fast.
I visited a friend in Massachusetts a few years ago to catch up on old times and swim in his pool. When I was a kid I would go to his home and watch as his dad and grandpa build a pool in his backyard. They were from the old country, and were expert stone masons. I am not sure if they knew how to build a pool, but it was fun to watch. The problem was, that they took 3 or 4 years to complete it, and before it was finished, my family moved to the other side of the country. I was so looking forward to swimming in that pool as a kid. It was supposed to be finished every year that I was there. He was the only kid that I knew in town with an inground big pool. 30 plus years later I was invited to visit him when I was in the area and he suggested a pool party. I brought barbeque supplies and drinks. My wife was excited to meet one of my childhood friends and my daughter was just excited just to go swimming. It was a beautiful sunny day in July with temperatures in the 80’s. When I first saw the pool I was so impressed. There was a huge stone wall at the back of the pool with water features and fountains. Behind the wall was a long shed that held the propane gas heater. Not a pool heat pump, but once in the water, “warm is warm” I thought. I jumped in, and was immediately shocked that the water was in the 60’s. That is freezing to me. I don’t want to exaggerate too much, but I thought that I had just fallen into the Arctic Sea while fishing for crab on the on a TV show. I was hoping someone would call the Coast Guard to save me. I think I said a bad word because I saw that look that I know too well on my wife’s face when I surfaced. Maybe a string of bad words. Not sure, as I was beginning to feel paralyzed. My words were a bit slurred. I thought I couldn’t swim in that cold of water but then realized that it didn’t matter, as I could just stand up and walk out, because I was in the children’s section. I turned to my dry friend laying in the sun, and asked why he had not turned on the propane heater to warm the pool for us? He looked at me like I was crazy, and said that I should know how expensive propane was. I obviously wasn’t propane worthy.
I hope you don’t freeze your guests, your fish or your marine mammals, you zoo guys out there. Humans like water in a narrow range. Fish grow better when they are happy. If you are shivering and squinting your eyes shut, then after a few years you will have laugh wrinkles around your eyes, and you won’t be laughing. Hey, I am not a plastic surgeon type doctor, but I played one during halloween when I was a kid. So this isn’t medical advice, but it is good host advice. Make people comfortable for a reasonable price, and you will be the life of the party. This goes for you hotel, motel, campground and resort type people. Warm guests are happy guests. They come back year after year. They buy cold drinks. If it costs too much to heat the pool then switch to heat pumps. Friends don’t let friends swim cold.
Have an amazing summer. Don’t pay $50,000 for a nice pool and then only use it for 2 weeks in July. January for all my South American buddies in the hospitality industry. As Frankenstein’s monster once said: “Warm pool good, Cold pool bad…..very bad.”
Did you have any other questions that I can help you with? We love to help with projects.
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“Mine is installed and working, I called Marcus a couple times on Saturday, All I can say is he is awesome, and very patient. I did end up calling a local contractor to hook up the desuperheater pump, and the drain valve. the furnace is cranking out the heat.
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I get calls like this almost every day. Swimming pool heat pumps should last 10 to 15 years. 10 years ago many pool heaters used the old discontinued freon 22 refrigerant. I come from a service background. It is natural for me to try to repair my customers old heat pumps if I could do it for a reasonable amount that made sense. Unfortunately I can’t travel all over the world to repair heat pumps for my customers. I took a call from a heat pump owner who had a 15 year old pool heater that had a Freon leak. Some copper pipes were touching and the vibration of the heater caused the pipes to rub, and then leak Freon from the hole. That usually is an easy fix, but this time it wasn’t in his best interest I thought after asking him a few questions about his plans for the pool. He was going to live there for the next 8 years until he retired and then sell the house. The pool was important to him now as he used the pool regularly to exercise. I suggested a new heat pump as then he would be under warranty for parts and labor and then when he sold the house the heat pump would still be under a parts warranty. Also he would have a heat pump with the new Freon that any HVAC heating or cooling company would have on their truck if he ever needed service. Everyone has different needs. If someone wants to repair a really old heater and needs parts we can help them find then even if the heat pump is no longer manufactured. I have listed some current models and older discontinued heat pumps that are still out there so that if you have one and want to keep it going longer then I will try to help you do that.
Have a great swimming season.
Air Energy, Air Water Systems, AreoTemp, Aquascapes, Protech, Solar Series 2000, Water King, Heat Star, Hydrotemp, Mini Max, Swim King, Fafco, Heat Siphon, Raypack, Smart Temp, Swimrite, Peregrine, Whispertemp, Pool Fact, Perfectemp, Hayward, Pentair, Waterpick, Laars, CompacTemp, Volcan-o, Turbo Pack, Dynamic Energies, Aquatemp, Heat Max, Heat Pro, Terminator, Heat Wave, Tropical, Aquatherm, Porpoise, Swim More, Suntech, Sunpower, Riviera, Seablue, Econo Heat, Challenger, Turcotte, Focus Temp, Energy Pro, Gulfstream, Kopec, Focustemp, Aquatherm, Heat Perfector, Energy Pro, Heat Siphon 3.25HP C200HP or Z200HP HP, CP & HC HP3, CP3, HC3 220v, 3ph 60Hz Z575HC HPX, CPX, HCX HP4, CP4, HC4 EUS The Captain, EUS Mark6, Energy Utilization Systems, Sure Temp, Eco-Energy, AreoTemp, Aquascapes, Protech, Solar Series 2000, Water King, Heat Star, Hydrotemp, Mini Max, Swim King, Fafco, Heat Siphon, Raypack, Smart Temp, Swimrite, Peregrine, Whispertemp, Pool Fact, Perfectemp, Hayward, Pentair, Waterpick, Laars, CompacTemp, Volcan-o, Turbo Pack, Dynamic Energies, Aquatemp, Heat Pro, Terminator, Heat Wave, Tropical, Porpoise, Swim More, Suntech, Sunpower, Riviera, Seablue, Econo Heat, Challenger, Turcotte, Focus Temp, Energy Pro, Gulfstream, Gulf Stream, Gulfbreeze, Aquaheat LS, TDM, Nirvana, Kopec, Focustemp, Heat Perfector, Energy Pro, Fiberheat, Latrobe, Pennsylvania, Solarium, Rome, Rheem, Addison, Wood Fired Heater, Summit, My Blue Pool, Waterco, Zodiac, Aquapro, Aqua Pro, Solarium, Heat Max, Aquatherm, Fibropool, Medtech, Med Tech. Canadian pool heaters, Canadian swimming pool heat pumps, Heat Siphon SX5.0 DX5 SX3.25 DX3.25 200HP 375HP 575HP 700HP 3.25HP 5.0HP United States ThermoAmp Inc Z375 Z575 Z700 R22, 410A,
HEAT MASTER HML50TA
BUILT RIGHT BR110
BUILT RIGHT BR115
BUILT RIGHT BR135
COMFORT SWIM CS150-R-A
COMFORT SWIM CS125-T-A
COMFORT SWIM CS125-R-A
COMFORT SWIM CS110-R-A
COMFORT SWIM CS90-R-A
BUILT RIGHT BR100-1
FLUIDRA USA ASTRAL POOL AHP-100
BUILT RIGHT BR80-1 XW
BUILT RIGHT BR100-1 S7
BUILT RIGHT BR115-1 S7
BUILT RIGHT BR115-1 XW
BUILT RIGHT BR135-1 S7
BUILT RIGHT BR135-1 XW
FLUIDRA USA ASTRAL POOL AHP-
FLUIDRA USA ASTRAL POOL AHP-125
FLUIDRA USA ASTRAL POOL AHP-125HC
FLUIDRA USA ASTRAL POOL AHP-150
BUILT RIGHT BR100-1 XW
LEISURE TEMP (LT) LT0400AHDSBND
LEISURE TEMP (LT) LT0600AHDSBND
LEISURE TEMP (LT) LT0700AHDSBND
LEISURE TEMP (LT) LT0800AHDSBND
LEISURE TEMP (LT) LT1000AHDSBND
|LEISURE TEMP (LT)||LT1000BHDSBND|
BUILT RIGHT BR105-1 XW
BUILT RIGHT BR105-1 S7
ET165ARDSBPA ECOTHERM ET165ARDSBPA
OS140AHDSBPA OMNISWIM OS140AHDSBPA
OS115AHDSBPA OMNISWIM OS115AHDSBPA
ET120ARDSBPA ECOTHERM ET120ARDSBPA
ET135AHDSBNA ECOTHERM ET135AHDSBNA
ET110AHDSBNA ECOTHERM ET110AHDSBNA
ET095AHDSBNA ECOTHERM ET095AHDSBNA
ET075AHDSBNA ECOTHERM ET075AHDSBNA
ET055AHDSBNA ECOTHERM ET055AHDSBNA
Sunblazer (SB) SB128AHDSBLA
Aqua comfort technologies
ACT – 1100T5S
ACT – 1250 HCT 6S
ACT – 1750T7S
ACT – 7504TS
Aqua Pro systems
ECO pro 120 TI
Eco pro 140 HCTI
Pro – 1100
Pro – 1100 E
Pro – 1100 ETC
Pro – 1300
Pro – 1300 H- C
Pro- 1300 HC
Pro- 1300 HCTCE
Pro – 1300 TCE
Pro 1400 H-C
Sun – 1100
Sun- 1100 ETC
Sun – 1300
Sun- 1300 HC
Sun- 1300 HCTCE
Sun – 1300 TCE
Built right pool heaters
Hayward Pool Products
Nirvana Chauffeur Piscine
Pentair Aquatic Systems