I supply my customers with heat pumps for swimming pools, aquaculture farms, homes & industry. We send out what I know are the highest quality heatpumps and supplies. My picks can change over time, and especially when I feel that a manufacturer loses a step or I get that funny feeling that something isn’t right. It isn’t an exact science but my picks have been pretty good. Just replaced a Pergrine (Smartemp) pool heater from 2000 that was still running but on its last legs. I have some Heat Siphon, Hayward, Pentair and Jandy heat pumps that have performed well from 15 years ago. Some better than others. I think mice finished the Smartemp off. Maybe invest in a good pool heat pump cover to stop that. This is a strange time in the industry. So many big players have no stock and are having supply chain issues that are causing them to not even have the proper spare parts. I had a swim school in a cold-weather state that was out of business for 3 weeks because their pool was cold and they couldn’t get a $30.00 part on a 1-year-old heater. They reached out to me for help and I called in a few favors from my friends of 30 years in the trade and got them the part. I shouldn’t have to do that. This year I have reached out to new to me USA suppliers of basic HVAC and geothermal supplies; some of them my LinkedIn buddies and some from my everyday encounters and have been ghosted more often than I can remember. Hey suppliers, I can be a big account that might even make you laugh occasionally. Special shout out to a temperature sensor supplier from Utah who was amazing following up with me. Wow, that is a professional sales guy. I like people who know their business and are excited about what they sell. I feel in the back of their mind they think they are making the world a better place. I know that I think that way. I get contacted by Chinese companies every day by e-mail and messaging to supply me with whatever I need. Very tempting, but that isn’t my business model though. I only sell USA-made products. I would sell Canadian heat pumps in Canada but for some reason, the new Canadian manufacturers don’t want my help like they did 10 to 15 years ago. I just had a Canadian poolheatpump Volcano made by Focustemp stop working after 18 years. I liked those guys. We would go out for French food when they were in town. Note to manufacturers. I have a soft spot for going out to eat and talking about pool heaters. Too bad the Focustemp guys have moved on to other things now. What confuses me is why don’t any European or other Asian companies try to reach out to me for more business? I have been to European Trade shows and I know that they can make stuff over there. 🙂 It is Strange. A couple of the big pool USA heat pump manufacturers are distributing small Chinese heat pumps. I have not heard anything negative. They will have to support them for years so I hope they tested them well. That should be a wake-up call for USA manufacturers to keep up on technology. Hard for a serviceman to get an engineer on the phone at 3 pm when you are in the field troubleshooting a system if is 2 am in China though. Not enough to have a good heat pump. There have to be people around supporting it and ready to help out if any issues arise. This probably isn’t news, but mechanical things break every once in a while. This is a strange year and I know that all of you are stressed. Maybe soaking in a warm pool will make you feel better. Or maybe watching your warm Koi fish growing big and strong. I know I can help you there and won’t ghost you. Well, I might if you keep calling wanting to optimize my website, remove ground moles, or keep leaves out of my gutter.
Stay safe out there. We really care about you and your comfort.
My buddy sent a photo to me today of a rusted out pool heater that was near the ocean and needed some deferred maintenance. When I started out in 1999 on the web, people sought my advice about gas, oil, electric & heat pump pool heaters. I felt like an educator. The first couple of years most of my customers were “do it yourself” engineers & pilots. Now people who need a heater can be anyone that you might run into at Target. Twenty years ago most of the manufacturers thought swimming pool heat pumps couldn’t be distributed on the web because they were too specialized. I disagreed, and sent them out as the heaters were factory run tested & ready to heat. You just needed a licensed electrician & someone to glue the two pipes. Pool contractors are usually the best at installing them.
As swimming pool heat pumps became more common, I spent less time educating and more time selling. I am spending more time this year educating for some reason. Maybe with more people staying home this is the first time they though about heating their pool? Educating is fine with me as it is more fun. If you reach out to me & I tell you to use a heat pump with non corrosive parts in a salt or wet environment, then it might be a good idea to consider that. I have seen how different brands hold up in harsh environments. It doesn’t have to be near the ocean to be a hostile environment. I have seen heatpumps in backyards that were installed at the favorite place where the German Shepard to marks his territory, and also then get hit with a sprinkler 4 times a week and rain the other 3 days. Some were placed next to drier vents, and then after a year or so the coil is clogged with lint and needed a service call from a mechanic. For the best hostile environment results, use heat pumps that are made with an all polymer / PVC cabinet with stainless steel fittings and UV protection. Some are also dipped to protect the air coils too. Most heat exchangers are titanium and there is not much you can do to hurt one of those. Just don’t let water freeze in it in a cold weather state. Then the manufacturers won’t be your best friend anymore. 🙁 Please let me know if you need some suggestions. I have my favorites and I want you to have your heater for a long time. The pool heater in the photo is about 6 yrs old. Tough environments need tough heat pumps. The same goes for Aquaculture & Hydroponics heaters. They need to made for your unique application. Most of my customers have other obligations other than to worry about their heaters failing. These are supposed to make your life easier and less stressful. Warm tropical water to swim, socialize and exercise in is my goal for everyone with a pool. I also like my fish farming Aquaculture and Mariculture people to have happy fish and clams, that grow big and strong like their daddy. We are here for you.
Marcus Cell for text 360 348 7574
I was thinking about swimming pool heat pump service problems today. My favorite models have the least issues of course. They are still just machines, and sometimes they need to be repaired. Some of my favorite brands that I sent out 15 to 20 years ago are still running and have never been touched by a mechanic. I hope that the ones that I like now will have the same performance. That isn’t too good for my business model now but maybe customer referrals will make up for that. A pool is supposed to be fun and relieve stress and not cause you stress with operational problems. My goal has always been to have give people a comfortable pool that they can use for the longest possible time where they live. The most common call that I get is that there are no unions included on their new heatpump. The unions are inside the access panel usually taped to a PVC pipe so that they don’t get lost of or broken in shipment. The next most common call is that the heat pump is leaking water. 99.9% of the time that is normal condensation that is caused when you take heat out of the air to put in the pool you bring the air below the dew point and water then drips out of the pool heater. The more water on the ground the better the heat pump is heating. If you are ever in doubt that it is condensation you can test it with a chlorine strip to see if it reacts to pool chemicals. If no reading than you are fine. You can also turn the swimming pool heat pump off for a day to see if the area dries out. If it does dry out then everything is normal. Tripped breakers and blown fuses are common. Check that before you pay for a service call on your heater. Most issues are flea type things. The big elephant repairs are pretty rare. I think one in 5000 pool heat pumps lose a compressor. That could be a figure from the air conditioning / heating industry but I am sure it is close. Fan motors on pool heaters sometimes fail. Many times that is because they are installed just under the drip edge of the roof. They are designed to be outside for 15 years but are not designed to get a flood of water from the roof during a rain storm. If you have no choice and can’t move it then maybe put a 6 foot gutter over the heat pump. Electrical controls like contactors and relays are taken out by ants many times especially in the South. I have even seen a opossum and huge frogs in the control panel. They got in their when they were little and then grew too big to get out. You might have to seal up some holes when that happens. Not on my new heat pumps though. They are pretty well sealed up. If it starts raining frogs then you have bigger problems than your pool heater and I would take cover inside. If anyone has any trouble shooting questions please write, text or call and I will try to help out.
Keep swimming. It is great exercise and lots of fun.
I am on your side.
Marcus Cell 360 348 7574
I am regularly asked what maintenance needs to be done to swimming pool heat pumps. Most people never do anything until they need a service call. Really pool heaters are just big air conditioners, so many of the same types of service needs to be done to them. It is always a good idea to wash out the insides to get any dirt and leaves that might have slipped past the fan motor and fan blade. Make sure the circuit breaker is off and that you don’t get the water near the electrical components. AquaCal used to have a plastic lid that closed over the fan when the unit turned off to stop debris from getting inside. Seemed like a good idea. Nobody else picked up on it though. Not sure why. The outside coils should be rinsed off of dirt and even salt if you are anywhere near the ocean. An HVAC or electrician should tighten the electrical connections every few years. Maybe oil the fan motor if it isn’t sealed from the factory. Not that much to do. I come from a service background so I like to see it done but I have also seen 15 years old models running without ever being touched. If an HVAC person is checking the unit, maybe check the freon pressure and the temperature difference between the outside air and the air blown out by the fan. Also the water pressure switch should be tested to make sure the heat pump shuts off when the filter pump shuts down. I have people in Florida near some of the best heat pump manufacturers in the world looking to buy heat pumps from other countries. I don’t understand if you have a great manufacturer in your back yard why you would look someplace else. When you have an emergency you want a part or a service person fast. I have seen some quality heat pumps come out of Canada like Thermeau, Nirvana, Waterco, Nautyl. Some that went out of business or were sold that I used to repair like, Turcotte, Focustemp, and Summit. Summit was a reliable heat pump that was bought by Hayward. I had a hand in Hayward buying that company. Titan was another Canadian brand but I didn’t see one in person. Lots of Chinese heat pumps out there now. There is Comfortemp on the web. I saw that they were in the Northeast especially New York State. Fairland, Fibro Pool and Phnix are also Chinese but I don’t have any personal experience with them. Some I don’t know where they are made like XtremepowerUS, Trevinium, Trydent and Distinction. If you are a rep for them please call me and let me know. If you want to know what manufacturers are doing everything right please let me know. Swimming pools should be fun. They should not cause your stress with a repair. I like reliable heaters that I have seen to have the least chance of having any issues years down the road. I try to visit factories to check up on them to confirm that they are busy, organized and the quality of workmanship is impressive. Not traveling much lately though. This Covid has really changed my travel plans. I call lots of manufacturers to see if they seem to care and can answer questions. Stay safe and keep fit in your warm pool. If I can help with a heatpump heater or a chiller if the water gets too hot, please let me know.
I have cabin fever. We are living through a weird time. I know that I have it good compared to the rest of the world. I don’t have food stress, I have shelter a job. Still, I miss the old days of just 6 months ago. It is strange going to the doctor with a mask on. I got the feeling today that when I went with my wife for her medical appointment that the doctor didn’t want me in the room as if he was afraid I would give him Covid 19. Impossible to read people with most of their face blocked off. I have to figure out how to express 10 emotions with my eyes I guess. Bizarre going to the bank and them not minding I had a mask and sun glasses on. I have friends that I know had Covid in February that are afraid to socialize with me unless I am 6 feet away and masked up. Lots of geothermal installations still going on. I am happy that I am still sending swimming pool heat pumps to people stuck at home. It makes me feel like I am doing something to make some people more comfortable & happy. I am sending more heat pump chillers out this year to people that usually just put up with pools that were too hot for a month or two. Best year ever for that. My fish people do need chillers to keep the little fingerlings from over heating. Sent 2 heat pump chillers to Hawaii to help a man with trout that needed cool water to be healthy and grow big. I hope my other Aquaculture, hydroponic and Aquaponic people check in with me to tell me how they are doing. I want someone to step up and challenge me to a grow off and see if science can beat me. I will even send you documented 2000 pound possible pumpkin seeds so we can judge whos growing technique works the best.
Stay safe out there,
My customers are thinking out of the box. I received this photo last week from a customer’s whose 25 years old #geothermal heat pump failed right before he had to travel overseas last summer. He didn’t have time to order and install a new heat pump to keep his family cool, so instead he hooked up his open loop well water to his evaporation coil inside the Geo unit and used the 48 degree F ground well water to cool his home making his air coil a hydronic coil. Not the ideal way to cool or to dehumidify but an amazing hack to solve a problem. Now with our social isolating and a stay at home spring, he has time to swap his #heat pump with a new one before this summer’s cooing season starts. I have some people in Arizona, California, Utah, Nevada and Texas who cool their pools using a fountain instead of a heat / cool swimming pool heater when the water gets over 90 F. You waste more chemicals and water doing it, but if you don’t have the cooling option, then it will do in an emergency. I know lots of you are doing forced stay-cations now and are staring at cold pools. If I can help make you home more comfortable or your pool more tropical please let me know. A warm pool helps keep a positive mental attitude for the family and helps keep moral high. Keeping fit is a great bonus in these days of binge TV and delivery pizza. Sometimes a pool heater is a necessity and not a luxury.
We will get through this.
Please be safe out there.
There is nothing like home made bread. Kinda like local heat pumps. I just had a week of people telling me they can buy a swimming pool heat pump pool heater for $500.00 less then mine. I asked what brand of pool heater that they saw, and most had trouble remembering the exact name, but eventually we figured it out. The problem was that the marketing company selling inexpensive pool heaters combined the names from two USA pool heater companies to make it seem like an American product. Nowhere on their website did it say where the heat pump was made. I recognized it only because I go to the international pool shows and it looked familiar. I have lots of pride in my country and try to use and distribute USA products. That isn’t enough of a reason for you to buy a local a heat pump though. The pool heater also needs to be reliable, efficient, with a long warranty with a company close to your time zone in case you ever need factory support. If you want to call a Chinese engineer in Shanghai at 2 in the morning with a question then you have my respect. I don’t even want to call my cell phone company in the afternoon anymore. The Chinese have some good ideas with some of the features of their heat pumps. They impressed Hayward enough to sell them small heat pumps. Hayward has the infrastructure to service them though. If you have a problem you have someone to call. Most others do not. I still would’t send my clients in that direction. I still have customers who call me that I have known from 35 years ago when I was repairing their air conditioners and appliances. I hate to get a call that they have a problem with a pool heater that will cost them money and stress, so I do my best to give them the most reliable equipment backed by engineers with big egos who give their heart and soul into making the best product. Sometimes it doesn’t always work out, but most of the time my record is pretty good with my suggestions. I have to be an expert after all these years. One of my favorite brands that went out of business was The Kopec swimming pool heat pump. That man put his own name on the heater. I really respected that. He was a real guy making the pool heat pumps as good as he could because he knew that if there were any issues that it was his name that would suffer. 16 years later I still have customers telling me that their Kopec heat pumps are still heating even though all the lettering has faded from the sun. And I can still get parts for that heat pump because they were USA parts that are mostly still available. So ask me questions. I really have seen almost everything in this industry and want to help you have tropical water in your back yard so you and your family can enjoy your pool all season and not just for 2 weeks when the water is warm enough on its’ own.
Marcus Cell 360 348 7574
I get calls regularly from Florida pool owners who are looking for a heat pump and they try to buy one from me that someone suggested without doing their research. Some people who sell swimming pool heat pumps only have access to one or two brands. So that is what they recommend regardless if they are a good fit for the homeowner with the pool. There are many good USA made heat pumps in the market. There are quite a few pool heater factories that are in Florida with a great product. There are also some out of state manufacturers that have been around for almost 40 years who have developed a great service network in Florida to take care of their customers. Ask me and I will tell you who they are. There are cheap heat pumps made in China. Some are made in other countries. Some foreign companies have bought big USA brands and now are controlled from Europe. I can tell you who that is. Some USA companies don’t even make their own heaters anymore. You want a heat pump made in a USA factory by a head engineer onsite with a big ego who wants to make sure his heat pumps don’t break and last for a long time. You want to be able to call the factory or the warranty department during the day and not have to stay up until 1 AM to get an engineer. You want a long warranty with high efficiency on a proven heat pump that has the least chance of failure. Being involved with a warm pool should be a fun thing. Like when you invest your money; you want security, good performance and to be able to enjoy if for many years and sleep well at night. You don’t want stress. Why on earth if you live 50 miles from a great factory with factory guys driving factory trucks past your house would you buy a Canadian swimming pool heat pump that has only been around for 3 or 4 years? I will tell you why. Because someone is making good money when they sell it to you. I love my Canadian friends. I play hockey so most of my friends are Canadian or pool contractors. I have sold 100’s of heat pumps to Canada. But I am sure if my Canadian buddies had a pool heater factory in their back yard they would have bought a Canadian pool heater with a long local Canadian warranty. I am happy that Canada is so huge and spread out so that didn’t happen that much though. 🙂 Not may heat pump manufacturers in Western Canada thankfully. So even though it is hard to get unsweetened Ice tea in Canada, we still love them. But not enough to buy one of their heat pumps if you live in the Southern USA. I called one Canadian manufacturer 4 times and e-mailed 3 or 4 times for a comment to discus this; Thermeau Industries Inc in Quebec City. I asked to speak to one of the owners and they would not talk to me. They pawned me off to a rep in Florida. Shame on them. I don’t bite. Please call or text me if you want a great swimming pool heatpump heater. I have access to most all of the major brands of pool heaters and I won’t just push the one I make the most money on if it isn’t right for you. I will make some money though. You want me to be around to sell you another one in 10 to 20 years I hope.
Spring is coming soon.
Marcus Cell 360 348 7574
There is a storm brewing in the industry. Some companies are trying to make heating and cooling equipment overpriced and not letting you have a factory direct price. Then the payback starts to make no sense. It makes me crazy that some big companies want you to pay double what they are worth. I think that this technology is the future and will help your finances and the earth. Because I can be brutally honest about the industry, some big manufacturers now hate me. Too bad. They loved me 20 years ago when I opened up markets that didn’t exist, but now that they have their own sales people with protected territories, exclusive dealers & high quotas they lost their memory. That isn’t good for your pocketbook. That is why I am still here to help you. I won’t pressure you or give you a pitch from a sales seminar. I won’t take you out to dinner to make a sale and I will pull no punches if you want a heater that has a bad warranty or doesn’t fit your needs. I sell other stuff as a courtesy to my customers but I am not an expert on 1000’s of products except #heat pumps. If you want a heat pump for your home, business, #hotel #motel #waterpark #campground #resorts or #schools then I want to help. This is what I live and write about. If you buy a #heatpump from me you get my cell phone number. My customers are smart and I encourage them to do research. “An educated consumer is the best customer”. I can’t take credit for the last quote as it was from a men’s clothing company. I thought it fit though. 🙂
I am here for you.
I want you to enjoy your pool for as much of the year as possible. Having a pool that is too cold is a waste of money and you are not using it to keep fit or for a comfortable place to entertain your friends and family. Pool heating with a pool heater or pool heat pump is the easiest way to solve that issue. A heat pump for pool is one of the best ways to maintain reliable heating throughout the season. I can help you with pool heater sizing, pool supplies, give advice on pool heater installation and most anything you need to know about a pool heating system. Some of you already have an old pool heater and might need advice on a pool heater repair or if you are replacing one, I can tell you who has the best pool heater for your specific application. A pool heating system can be a pool heat pump, gas heater, oil heater, solar panels or a wood-fired boiler. We can help you with all the pool supplies. We only distribute North American made products. You won’t get a cheap pool heat pump from me. Well, cheaply made anyway. You will get the best-priced pool heater that is of high quality.
I am here for you if you have any questions,
Marcus Cell Call or text 360 348 7574
Swimming pool heat pumps and pool heaters should bring happiness and less stress into your life. You should be able to enjoy your warm tropical water without worrying about repairing your heat pump. It is a machine though and sometimes you have to have it serviced. Here are some tips if your pool heater is not heating.
1: Is your pool heat pump running at all? Look to see if the digital display is lite up and displaying a message. Many times the pool heater will tell you what is wrong. If you hear no sound and see no display then look to see that your circuit breaker tripped off and replace your fuse if you have one.
2: If you see low flow on the display then see if your filter is clean and all the valves are in the right position.
3: Sometimes you need to turn the breaker on and off to reset the heat pump if it had experienced multiple water flow failures.
4: The pool heat pump is running and the pool isn’t heating up then see if the discharge air temperature is about 10 degrees cooler than the outside air. That shows the compressor is running.
5: If everything seems to be working you might need to run the filter pump longer or put a blanket on the pool.
6: Text me at 360 348 7574 to tell me what is happening and I might be able to help troubleshoot.
7: If there is water draining from the heat pump and it is running that should be normal condensation. If you have any doubt then put a chlorine test strip in the water to see if chlorine. If chlorine then you have a leak. No chlorine then it is normal.
8: If also might have shut down to a cold night below 50 degrees. Give it some time to warm in the sun. Some low-temperature heat pumps will go into the 30’s.
We are here for you if you have any questions on how to troubleshoot your pool heat pump.
Congratulations on getting this far in your pool heating equipment search. I am sure you thought about a gas heater. Some people go in the heat pump direction because they don’t have natural gas at the house and others because they don’t want a 500-gallon propane looking bomb in their backyard. All of them are bad reasons to get a pool heat pump. The best reason is that a heat pump is the best choice because of how efficiently they heat the pool, how their titanium heat exchangers are superior to most gas heaters, and usually how the warranty is much longer. There are other ways to heat a pool like with wood, oil or electric element. For most people, they are not practical or sustainable ways of heating. An electric element can cost 6 or more times what a heat pump costs to run, and oil heater is expensive and everyone I have ever worked on smelled bad and also gave a cloud of fumes in your tropical swimming pool paradise. Wood heaters are cool but most people don’t want the work of filling it every couple of hours every day. A pool heater is supposed to give you fun leisure time and not make you chop wood to go for a swim. Don’t get me too wrong. I sell lots of gas heaters. Ski resorts in New Hampshire, indoor pools in hotels in Minnesota, impatient people who want their spa hot in 15 minutes and don’t care how much it costs.
The most important things to look for in a pool heat pump are:
2: USA made
5: Size (capacity)
8: Manufacturer that only makes heat pumps and not floating toys or pool furniture.
Most of those facts are researchable. Some are not. That is where I hope that you ask my opinion. I have seen it all. I can tell you what to say when your California pool guy says they don’t work here when the Canadian pool heater manufacturers have Canada covered pretty well with heat pumps. I have seen people doing their research and just coming up with the most Btu’s for the cheapest price. Then they call me and ask what can I do on a price for this amazing machine. I see that they are ignoring whether the heat pump is made in China or if there is no or just a short warranty where they live. Don’t get a Canadian swimming pool heat pump if you live in Florida an hour away from a good heat pump factory.
Don’t get a huge heat pump if you have a tiny pool. Don’t get a metal heat pump if you live on the ocean or have a dog that mistakes it for a fire hydrant. Don’t get a digital heat pump if you hate digital. Don’t get a heat pump from a factory that doesn’t want to speak to you if you call them. Do ask me who is doing everything right and I will help out.
Please call text or write to us. We want to make your swimming pool heat pump experience the best possible.
Summer is on the way. Where I live the daily temperature averages get warmer starting January 12th.
Be safe out there.
Marcus Cell 360 348 7574
I want you to have the best swimming pool heat pump with the longest warranty, the highest efficiency, made in the USA, with the least chance of needing service. I feel like this year pool owners are consulting Voltar to pick a heater or chiller. How do I know this? The hint I have is that they are calling me after they buy for help with an issue with the machine. I have seen and probably serviced every swimming pool heat pump and most gas heaters that were made in the USA since the early 1980s. People ask me if they should buy a metal cabinet heat pump and they live on the beach. I say that it isn’t a good idea and they go someplace else and buy one. I say that my customer should only buy a USA made heat pump with engineers in the country and service contractors ready to help and then they buy a Chinese heat pump for $200.00 less and have to call China if something goes bad. I was given a Chinese heat pump for free after a trade show to test on my pool from %#@& so I know what it is like to e-mail and call China when it is dead on arrival than watch the Chinese rep disappear when it isn’t a simple fix. I tell a customer to buy a big heat pump and then they order a 50,000 Btu heat pump from e-bay for their 25,000-gallon pool and then bad mouths heat pumps instead of the bad research. If you are going to live in your home for more than a year then please get a reliable, heat pump that is made in the USA with high efficiency for a low power bill, doesn’t shut off at 55F when you need heat the most, has a long warranty, big enough for your pool with a titanium heat exchanger that is quiet, covered with a polymer cabinet and stainless steel fittings so it doesn’t look like a sunken ship salvage after a few years. I had a customer spend $100.00 more for a Canadian heat pump with a factory 2000 miles from them when a great manufacturer was one hour from their home with factory service guys patrolling their neighborhood like police officers in a crime zone. (It also had a 5-year labor warranty.) That is an amazingly long time for labor in your backyard. Now everyone is asking me to buy the Hayward Heatpro HP2104T with 140,000 Btu’s. I have sold lots of them with no issues. Maybe I have sold more than most pool guys. Also, some of my favorite people are Hayward engineers and customer service guys that I have known for more than 20 years. (You know who you are) The problem is the warranty isn’t very long is most states. It might be good for some people and for others they can do better. I want you to do better. Since you should not buy a heat pump more than once or twice in your life, you need to get it right the first time. Pool heat pump buying is not just about buying the biggest Btu unit. There are lots of variables to consider. Just ask me and I will tell you the pros and cons of most of the brands as I have seen and service most of them. Some USA manufacturers are buying Chinese heat pumps and then just putting their label on it and selling like their own. Some are putting the heat pump together in the USA and using foreign and Chinese parts. The warm tropical water in your pool should be a fun thing and not a burden if it fails. Let me know what kind of project you have going on and I will pick a model that checks all the boxes so that you get the best possible heat pump and have the longest swimming season.
The Department of Energy says about gas heaters that: “Depending on your climate and pool use, they may not be the most energy-efficient option when compared to heat pump and solar pool heaters.” Gas pool heaters have been around longer than heat pumps. They are an older technology. Swimming pool heat pumps have been available for about 40 years now. The DOE says about pool heat pumps: “Heat pump pool heaters cost more than gas pool heaters, (to purchase) but they typically have much lower annual operating costs because of their higher efficiencies. With proper maintenance, heat pump pool heaters typically last longer than gas pool heaters. Therefore, you’ll save more money in the long run.” Many old school pool contractors only have experience with gas pool heaters and are not up to speed with the newer heat pumps that run at colder outside air temperatures than older ones. Pool guys are also not licensed to repair swimming pool heat pumps. That is a job for Air Conditioning & heating companies as they are really just big air conditioners. I have many stories of pool owners coming directly to me for advice when they couldn’t get their pool guy to help them choose a heat pump. Then when they have done their own homework and have had it installed for a year or two their pool guy comes around to the heat pump way of thinking. I fault many of the manufacturers for not having more educational events at wholesale distribution businesses to bring useful information to contractors so that they can recommend the most efficient equipment to their customers. I was hired to do just that many years ago in hotel conference rooms. I remember large turnouts of trade people and lots of interest but the manufacturer killed it due to budget concerns and I have not seen other manufacturers step up much since. I love pool guys and most of my friends got their start cleaning pools as teenagers. But they really are in an impossible situation to be expected to keep up on all the new technology while working 6 or 7 days a week in the season. I always welcome phone calls or texts from people in the pool industry if they need advice or help with pool heating equipment. I want them, and my customers to have the most efficient equipment with the lowest heating and maintenance costs so that they keep their pools at a swimmable temperature with pool heat pumps for as long as possible to keep fit and have great family memories from the back yard pool. Gas heaters have their place in the world. If you need one I will send you one in a heartbeat. For most people, it doesn’t make sense. Especially for all you hotel, motel, campground, and theme park people out there that could take the $50,000 a year in savings from using pool heat pumps to give your guests a better swimming experience with more lifeguards and free poolside drinks with all the money you will save.
We are here for you and want to see you swimming in tropical water.
I have been thinking about writing something about the Bahamas for a couple of weeks. First I want to say that I and my family are sending positive thoughts to the people who have been affected by the storm in the Bahamas and the Carolinas too here in the USA. Most of what I know about the Bahamas is concerning my customers and friends swimming pool heaters; although I spent some time in Nassau. Over the last 20 years, we have shipped 100’s of swimming pool heat pumps to the Bahamas. Some to famous entertainers. In Florida, the local codes say that you have to strap the heat pumps to the cement slab in case of hurricanes. We always support that you install your equipment to satisfy the rules where you live. There is always a reason. Strapping the heat pump is also good to keep the heat pump from moving in case something bumps into it and it moves and then cracks the PVC pipes causing a pool water leak. I have seen that backfire though if a customer has a lawn service with fast-moving tractors that hit a strapped heat pump and it doesn’t move but the impact then punctures the coil and you lose all your freon and probably the whole heat pump. Maybe if you have that sort of lawn service you can put a barrier to protect the swimming pool heat pump and your home air-conditioner? I also have thought that if you are strapping your heat pump down to stop it from flying away, then Volkswagen Beetles would also be flying and you would have much more to worry about than your pool heater disappearing. I went to Homestead Florida after Hurricane Andrew to do animal rescue work and saw cars that had flown in the wind. I remember also that all the homes were green. It seems that the vegetation hitting the concrete block houses exploded on contact and the chlorophyll in the leaves stained everything green that it touched. It was a bizarre sight that I hope not to experience again. I have lots of pool buddies in the Florida Keys that have gone through hurricanes. I have photos of pool heaters that were 1/2 underwater that still ran after the skys cleared. I would suggest to everyone anywhere near an ocean to wash the salt off their outside mechanical equipment regularly. Turn the power off first though and if you have any doubts what can get wet please ask your mechanical, HVAC or swimming pool contractor. When I lived a mile from the beach I would spray the outside coil of my home heat pump with a garden hose every month to try to prevent the coil from rotting. That can prolong a heat pumps life from 5 years to 15 years or more in very corrosive salt air or pollution type of environments. Most of my pool heat pumps are plastic with stainless steel fittings and the freon coils have been coated to protect from salt, but it still can’t hurt. Every storm that puts people in harm’s way reminds me of how fragile and tenuous life is and how selling pool heaters is not that important in the bigger scheme of things.
Be safe out there. Be nice to each other. The most important thing is you and your families safety. We are rooting for you.
Now before you, CSI sleuths get on my case about the scull on the Rheem heat pump, Please keep in mind that I am pretty sure it is Neanderthal and it originated not from Europe or Asia with a land bridge from Russia but from a store called Party City around Halloween time back in 2014. The scull has a double meaning here. I want to sell heat pumps for a long time and make a profit and not become an angry skeleton and I want you to use a professional to install your gas heater. Gas goes boom if not controlled. I remember a buddy who had trouble with his pilot light on his gas pool heater back in the last century. The access panel blew off when the heater finally lite and knocked him on his butt. That was the easiest heat pump sale that I ever had. I lost a sale 2 weeks ago on a gas pool heater to the “Internet”. After I would have charged local tax I was going to make $9.57 on a $2,000.00 heater. I can’t do customer service for the next 20 years for that profit. Then the same guy called me yesterday with no shame for customer service anyway when he got a fault code. Maybe I can do that business model after all? I love the Internet. I tried to buy locally a sleep aide today and the drug store didn’t stock what the TV ad said they did. Went to Amazon and bought it with next day delivery. Some big pool heat pump manufacturers don’t want you to buy their swimming pool heat pumps on the web. They are fighting the future and trying to make believe it is 1995 again. They want you to buy from a local guy who only knows one or two brands; no selection is not in your best interest. I know all the brands. Can you trust my picks? Am I totally impartial and won’t steer you to what makes me the most money? Well, keep one thing in mind. I take it personally when there is a service problem. So you at least know I will recommend something reliable in my own self-interest and I like my reputation. 20 years on the web. Buy locally unless it is me of course. Be safe out there enjoy your swimming pool for as much of the year as possible. If I can help you do that then I have succeeded.
Marcus Cell 360 348 7574
Your swimming pool heat pump is not running and you are frustrated. It could be bran-new or it has been in your back yard for the last 15 years. Either way, it is something you don’t want to deal with as swimming pool heat pumps are supposed to help to enjoy the swimming season and to help you relax and not cause you to stress by not doing their job. I took a call this week from a man who bought a new heat pump to replace a 17 years old one that finally wore out. His new heat pump was not starting and the digital control was blank with no display. He said he had power and that made me scratch my head as it is so rare to have power and not have some kind of reading on the thermostat display. Finally, his electrician found that his electrical disconnect was bad and only feeding 120 volts to the heat pump instead of 240 volts. Once that was fixed the heat pump started right up and did the job that it was made to do. I find that a high percentage of service calls are not related to the heat pump itself. Many calls are due to lack of water flow. I have seen dirty pool filters shutting down pool heat pumps, and even if the filter is clean the cartridge filter was so old that restricted water flow so that the water pressure switch in the pool heat pump wouldn’t activate. Then there are bypass ball, gate and 3-way valves in the wrong position causing the misdirection of water flow. Also, I have seen all the water valves in the right position but they have failed internally so you can’t tell easily that they are the problem causing low or no flow. Then there are people who were trying to save money while being green by buying an expensive variable speed water pump. Nobody told them that when it is on low speed it sometimes isn’t enough flow to run the heat pump. Sometimes when all looks good it is the basket on the filter pump that is full or more sneaky yet the basket is empty but the impeller is clogged with pine needles or some other organic material. Sometimes the unit is fine and is just off on the 5-minute start delay. They have no patience and keep resetting the 5 minutes by shutting off the power or playing with the thermostat and then after a 1/2 hour decide the heat pump is junk and call to complain. Having a troubleshooting owners manual handly is always a good idea. Something happened today that is relevant. I was swimming in a freezing 20 X 40 no heater pool in the shade during a 3-week heatwave with temperatures every day over 35C or 95F when the owner asked me if I could to change an outside light. I love electrical challenges so I changed the light fixture by the pool and an hour later the owner complained the light was on constantly now and not coming on at dusk with the timer like all the others by the pool are supposed to do. He suggested that I wired it wrong. I knew it was not on after I wired it so I was a bit confused. At first, I thought I might be slipping and not still the same guy who wired and piped 100 tons of air conditioning on a commercial building that all started and ran the first time without any changes. I went out to the light to check the wiring. It did look like it was on. I was about to take it apart when I saw that the sun had set a bit and the sunlight was perfectly coming through a gap between the roof drain and the wall focusing the sun rays on the fixture making it look on. So the strangest things sometimes happen that have no relation to the object that you think failed. Think out of the box. Most swimming pool heat pumps are pretty reliable. If you get in a jam e-mail or text me and I will try to help out.
I am on your side. Have a great swimming season.
I get calls like this almost every day. Swimming pool heat pumps should last 10 to 15 years. 10 years ago many pool heaters used the old discontinued freon 22 refrigerant. I come from a service background. It is natural for me to try to repair my customers old heat pumps if I could do it for a reasonable amount that made sense. Unfortunately I can’t travel all over the world to repair heat pumps for my customers. I took a call from a heat pump owner who had a 15 year old pool heater that had a Freon leak. Some copper pipes were touching and the vibration of the heater caused the pipes to rub, and then leak Freon from the hole. That usually is an easy fix, but this time it wasn’t in his best interest I thought after asking him a few questions about his plans for the pool. He was going to live there for the next 8 years until he retired and then sell the house. The pool was important to him now as he used the pool regularly to exercise. I suggested a new heat pump as then he would be under warranty for parts and labor and then when he sold the house the heat pump would still be under a parts warranty. Also he would have a heat pump with the new Freon that any HVAC heating or cooling company would have on their truck if he ever needed service. Everyone has different needs. If someone wants to repair a really old heater and needs parts we can help them find then even if the heat pump is no longer manufactured. I have listed some current models and older discontinued heat pumps that are still out there so that if you have one and want to keep it going longer then I will try to help you do that.
Have a great swimming season.
Air Energy, Air Water Systems, AreoTemp, Aquascapes, Protech, Solar Series 2000, Water King, Heat Star, Hydrotemp, Mini Max, Swim King, Fafco, Heat Siphon, Raypack, Smart Temp, Swimrite, Peregrine, Whispertemp, Pool Fact, Perfectemp, Hayward, Pentair, Waterpick, Laars, CompacTemp, Volcan-o, Turbo Pack, Dynamic Energies, Aquatemp, Heat Max, Heat Pro, Terminator, Heat Wave, Tropical, Aquatherm, Porpoise, Swim More, Suntech, Sunpower, Riviera, Seablue, Econo Heat, Challenger, Turcotte, Focus Temp, Energy Pro, Gulfstream, Kopec, Focustemp, Aquatherm, Heat Perfector, Energy Pro, Heat Siphon 3.25HP C200HP or Z200HP HP, CP & HC HP3, CP3, HC3 220v, 3ph 60Hz Z575HC HPX, CPX, HCX HP4, CP4, HC4 EUS The Captain, EUS Mark6, Energy Utilization Systems, Sure Temp, Eco-Energy, AreoTemp, Aquascapes, Protech, Solar Series 2000, Water King, Heat Star, Hydrotemp, Mini Max, Swim King, Fafco, Heat Siphon, Raypack, Smart Temp, Swimrite, Peregrine, Whispertemp, Pool Fact, Perfectemp, Hayward, Pentair, Waterpick, Laars, CompacTemp, Volcan-o, Turbo Pack, Dynamic Energies, Aquatemp, Heat Pro, Terminator, Heat Wave, Tropical, Porpoise, Swim More, Suntech, Sunpower, Riviera, Seablue, Econo Heat, Challenger, Turcotte, Focus Temp, Energy Pro, Gulfstream, Gulf Stream, Gulfbreeze, Aquaheat LS, TDM, Nirvana, Kopec, Focustemp, Heat Perfector, Energy Pro, Fiberheat, Latrobe, Pennsylvania, Solarium, Rome, Rheem, Addison, Wood Fired Heater, Summit, My Blue Pool, Waterco, Zodiac, Aquapro, Aqua Pro, Solarium, Heat Max, Aquatherm, Fibropool, Medtech, Med Tech. Canadian pool heaters, Canadian swimming pool heat pumps, Heat Siphon SX5.0 DX5 SX3.25 DX3.25 200HP 375HP 575HP 700HP 3.25HP 5.0HP United States ThermoAmp Inc Z375 Z575 Z700 R22, 410A,
HEAT MASTER HML50TA
BUILT RIGHT BR110
BUILT RIGHT BR115
BUILT RIGHT BR135
COMFORT SWIM CS150-R-A
COMFORT SWIM CS125-T-A
COMFORT SWIM CS125-R-A
COMFORT SWIM CS110-R-A
COMFORT SWIM CS90-R-A
BUILT RIGHT BR100-1
FLUIDRA USA ASTRAL POOL AHP-100
BUILT RIGHT BR80-1 XW
BUILT RIGHT BR100-1 S7
BUILT RIGHT BR115-1 S7
BUILT RIGHT BR115-1 XW
BUILT RIGHT BR135-1 S7
BUILT RIGHT BR135-1 XW
FLUIDRA USA ASTRAL POOL AHP-
FLUIDRA USA ASTRAL POOL AHP-125
FLUIDRA USA ASTRAL POOL AHP-125HC
FLUIDRA USA ASTRAL POOL AHP-150
BUILT RIGHT BR100-1 XW
LEISURE TEMP (LT) LT0400AHDSBND
LEISURE TEMP (LT) LT0600AHDSBND
LEISURE TEMP (LT) LT0700AHDSBND
LEISURE TEMP (LT) LT0800AHDSBND
LEISURE TEMP (LT) LT1000AHDSBND
|LEISURE TEMP (LT)||LT1000BHDSBND|
BUILT RIGHT BR105-1 XW
BUILT RIGHT BR105-1 S7
ET165ARDSBPA ECOTHERM ET165ARDSBPA
OS140AHDSBPA OMNISWIM OS140AHDSBPA
OS115AHDSBPA OMNISWIM OS115AHDSBPA
ET120ARDSBPA ECOTHERM ET120ARDSBPA
ET135AHDSBNA ECOTHERM ET135AHDSBNA
ET110AHDSBNA ECOTHERM ET110AHDSBNA
ET095AHDSBNA ECOTHERM ET095AHDSBNA
ET075AHDSBNA ECOTHERM ET075AHDSBNA
ET055AHDSBNA ECOTHERM ET055AHDSBNA
Sunblazer (SB) SB128AHDSBLA
Aqua comfort technologies
ACT – 1100T5S
ACT – 1250 HCT 6S
ACT – 1750T7S
ACT – 7504TS
Aqua Pro systems
ECO pro 120 TI
Eco pro 140 HCTI
Pro – 1100
Pro – 1100 E
Pro – 1100 ETC
Pro – 1300
Pro – 1300 H- C
Pro- 1300 HC
Pro- 1300 HCTCE
Pro – 1300 TCE
Pro 1400 H-C
Sun – 1100
Sun- 1100 ETC
Sun – 1300
Sun- 1300 HC
Sun- 1300 HCTCE
Sun – 1300 TCE
Built right pool heaters
Hayward Pool Products
Nirvana Chauffeur Piscine
Pentair Aquatic Systems